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  1. RHEL
  2. RHEL-119081

rig uses old sosreport command - [rhel-9.2.0-z]

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      What were you trying to do that didn't work?

      Running rig with sosreport action. Due to sosreport binary deprecation rig doesn't run sos report.

      What is the impact of this issue to you?

      Rig can't run and collect sos report.

      Please provide the package NVR for which the bug is seen:

      rig-1.1-6

      How reproducible is this bug?:

      Always

      Steps to reproduce

      1. rig logs --message 'Testing message' --sosreport --debug
      2. echo 'Testing message' | systemd-cat
      3. cat /var/log/rig/rig.log and check rig in /var/tmp/

      Expected results

      rig tarball with sos report in it

      Actual results

      Empty rig folder and errors in rig.log

      2025-06-16 10:17:46,832::ejbxl::INFO: Matched user-specified message "Testing message" against line "Testing message" from journal. Message counter at 1 of max 1.
      2025-06-16 10:17:46,832::ejbxl::INFO: Watcher thread triggered. Stopping other watcher threads
      2025-06-16 10:17:46,832::ejbxl::DEBUG: Triggering action sosreport
      2025-06-16 10:17:46,832::ejbxl::INFO: Generating sos report from trigger event
      2025-06-16 10:17:46,832::ejbxl::DEBUG: Running command /usr/sbin/sosreport --batch --tmp-dir=/var/tmp/rig.nfkx7e4g
      2025-06-16 10:17:46,847::ejbxl::ERROR: Could not determine path for sos report
      2025-06-16 10:17:46,847::ejbxl::DEBUG: sosreport binary is deprecated, use 'sos report' instead
      2025-06-16 10:17:46,847::ejbxl::ERROR: Could not move unknown to rig tmp dir /var/tmp/rig.nfkx7e4g
      2025-06-16 10:17:46,847::ejbxl::DEBUG: Action sosreport generated the following files: unknown
      2025-06-16 10:17:46,847::ejbxl::INFO: No data generated to archive for this rig.
      2025-06-16 10:17:46,847::ejbxl::INFO: The following files were created for this rig: unknown
      

              rhn-support-jcastillo Jose Castillo
              rhn-support-ajurkech Adriana Jurkechova
              Jose Castillo Jose Castillo
              RHEL Supportability QE Bot RHEL Supportability QE Bot
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                Created:
                Updated: