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Bug
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Resolution: Unresolved
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Normal
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None
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rhel-10.0
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None
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No
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None
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subs-client-tools-2
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5
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False
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False
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None
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None
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None
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None
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Unspecified
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Unspecified
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Unspecified
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None
What were you trying to do that didn't work?
Cloud Automatic Registration
What is the impact of this issue to you?
No functional impact, just ugly traceback
Please provide the package NVR for which the bug is seen:
subscription-manager-1.30.10-1.el10.x86_64
How reproducible is this bug?: 100% with no offering on aws acct
Steps to reproduce
- Spin up 1P image with no 3P offerings on account
- Enable and allow autoreg to occur
Expected results
No traceback
Actual results
2025-09-23T19:43:11.270+00:00 [DEBUG] rhsmcertd-worker:12426:MainThread @connection.py:1184 - Response: status=501, requestUuid=b9ced4eb-2aa0-47e5-811e-8e5acdac4c51, request="POST /subscription/cloud/authorize?version=2" 2025-09-23T19:43:11.270+00:00 [DEBUG] rhsmcertd-worker:12426:MainThread @connection.py:1190 - Server wants to close connection. Closing HTTP connection 2025-09-23T19:43:11.270+00:00 [ERROR] rhsmcertd-worker:12426:MainThread @rhsmcertd_worker.py:302 - Cloud token could not be obtained. Unable to perform automatic registration. Traceback (most recent call last): File "/usr/lib64/python3.12/site-packages/subscription_manager/scripts/rhsmcertd_worker.py", line 295, in _auto_register token: Dict[str, str] = cache.CloudTokenCache.get( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib64/python3.12/site-packages/subscription_manager/cache.py", line 1142, in get token: Dict[str, str] = cls._get_from_server(uep, cloud_id, metadata, signature) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib64/python3.12/site-packages/subscription_manager/cache.py", line 1196, in _get_from_server result: Dict[str, str] = uep.getCloudJWT(cloud_id, metadata, signature) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib64/python3.12/site-packages/rhsm/connection.py", line 1546, in getCloudJWT return self.conn.request_post( ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib64/python3.12/site-packages/rhsm/connection.py", line 1399, in request_post result: Dict[str, Any] = self._request( ^^^^^^^^^^^^^^ File "/usr/lib64/python3.12/site-packages/rhsm/connection.py", line 1230, in _request self.validateResult(result, request_type, handler) File "/usr/lib64/python3.12/site-packages/rhsm/connection.py", line 1329, in validateResult raise RestlibException(result["status"], error_msg, result.get("headers")) rhsm.connection.RestlibException: HTTP error (501 - Not Implemented): Cloud registration is not supported for the type of offering the client is using
