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  1. RHEL
  2. RHEL-113831

Black screen in graphical and VNC installations on ppc64le

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    • rhel-9.7
    • rhel-9.7
    • mesa
    • mesa-25.0.7-3.el9_7
    • Important
    • OtherQA
    • rhel-gpuaccelerators-gpu
    • 34
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    • Approved Exception
    • Unspecified Release Note Type - Unknown
    • Unspecified
    • Unspecified
    • Unspecified
    • ppc64le
    • None

      What were you trying to do that didn't work?

      Installation of RHEL-9.7.0-20250826.5 on ppc64le in graphical and VNC mode results in a black screen and the Installer GUI is not displayed. Apparently the GUI is present (when using the keyboard blindly, it can be seen in the Anaconda logs that there's interaction with the UI, also the mouse cursor changes at places where e. g. buttons are present).

      This functionality worked properly on earlier RHEL-9.7 composes (the latest available one that worked for me was RHEL-9.7.0-20250722.1 / anaconda-34.25.7.5-1.el9.ppc64le).

      What is the impact of this issue to you?

      It's not possible to install RHEL-9.7.0-20250826.5 on ppc64le in graphical or VNC mode.

      Please provide the package NVR for which the bug is seen:

      anaconda-34.25.7.6-1.el9.ppc64le (tigervnc-server-minimal-1.15.0-5.el9, xorg-x11-server-Xorg-1.20.11-31.el9)

      How reproducible is this bug?:

      Always.

      Steps to reproduce

      1. Start graphical or VNC installation of RHEL-9.7.0-20250826.5 on a ppc64le machine.
      2. If using VNC, connect to the running installation with a VNC client.

      Expected results

      The graphical UI shows up, it's possible to interact with it.

      Actual results

      Just a black screen with cursor is displayed.

        1. anaconda.log
          25 kB
          Jiri Kortus
        2. anaconda-black-screen.png
          29 kB
          Jiri Kortus
        3. dbus.log
          4 kB
          Jiri Kortus
        4. dnf.librepo.log
          2 kB
          Jiri Kortus
        5. hawkey.log
          0.1 kB
          Jiri Kortus
        6. lvm.log
          311 kB
          Jiri Kortus
        7. packaging.log
          9 kB
          Jiri Kortus
        8. program.log
          6 kB
          Jiri Kortus
        9. storage.log
          132 kB
          Jiri Kortus
        10. syslog
          510 kB
          Jiri Kortus
        11. X.log
          23 kB
          Jiri Kortus

              jfalempe@redhat.com Jocelyn Falempe
              rhn-support-jikortus Jiri Kortus
              Jocelyn Falempe Jocelyn Falempe
              Peter Kopec Peter Kopec
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                Created:
                Updated: