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  1. RHEL
  2. RHEL-109262

cannot get modem Intel Corporation XMM7560 LTE Advanced Pro Modem (rev 01) working

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    • Icon: Bug Bug
    • Resolution: Unresolved
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    • rhel-10.1
    • ModemManager
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    • No
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    • rhel-net-mgmt
    • 5
    • False
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      Definition of Done:

      Please mark each item below with ( / ) if completed or ( x ) if incomplete:

      ( ) The acceptance criteria defined below are met.

      Given an engineer enabling LTE modems (Intel XMM7560) on Lenovo T14, 

      When they activate a GSM profile,

      Then the modem transitions to connected, with no “Invalid transition” errors, and IP is assigned

      ( ) Integration test case is available upstream.

      ( ) Code is reviewed and merged upstream.

      ( ) Preliminary testing is done.

      ( ) Upstream documentation is written in the upstream MR.

      ( ) Release notes text is written in the RHEL issue.

      ( ) A demo is recorded

      Show
      Definition of Done: Please mark each item below with ( / ) if completed or ( x ) if incomplete: ( ) The acceptance criteria defined below are met. Given an engineer enabling LTE modems (Intel XMM7560) on Lenovo T14,  When they activate a GSM profile, Then the modem transitions to connected, with no “Invalid transition” errors, and IP is assigned ( ) Integration test case is available upstream. ( ) Code is reviewed and merged upstream. ( ) Preliminary testing is done. ( ) Upstream documentation is written in the upstream MR. ( ) Release notes text is written in the RHEL issue. ( ) A demo is recorded
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      What were you trying to do that didn't work?

      get the 02:00.0 Wireless controller [0d40]: Intel Corporation XMM7560 LTE Advanced Pro Modem (rev 01) working

       

      What is the impact of this issue to you?

      I cannot connect to GSM network

      Please provide the package NVR for which the bug is seen:

      ModemManager-1.22.0-7.el10.x86_64
      libmbim-1.30.0-6.el10.x86_64

      How reproducible is this bug?:

      always

      Steps to reproduce

      1. mcli  connection add type gsm ifname wwan0mbim0
      2.  
      3.  

      Expected results

      connected

      Actual results

      connecting over and over

       

       

      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] couldn't enable interface: 'Invalid transition'
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed enabling modem: Invalid transition
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (enabling -> disabled)
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed waiting for enabled state: disabled
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5114] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', managed-type: 'full')
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5127] policy: auto-activating connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5132] device (wwan0mbim0): Activation: starting connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5132] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', managed-type: 'full')
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (3/10): enable
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (disabled -> enabling)
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (4/10): wait to get fully enabled
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] couldn't enable interface: 'Invalid transition'
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed enabling modem: Invalid transition
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (enabling -> disabled)
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed waiting for enabled state: disabled
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5411] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', managed-type: 'full')
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5420] policy: auto-activating connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5424] device (wwan0mbim0): Activation: starting connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5424] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', managed-type: 'full')
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (3/10): enable
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (disabled -> enabling)
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (4/10): wait to get fully enabled
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] couldn't enable interface: 'Invalid transition'
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed enabling modem: Invalid transition
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (enabling -> disabled)
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed waiting for enabled state: disabled
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5711] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', managed-type: 'full')
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5720] policy: auto-activating connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5723] device (wwan0mbim0): Activation: starting connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.5724] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', managed-type: 'full')
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (3/10): enable
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (disabled -> enabling)
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (4/10): wait to get fully enabled
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] couldn't enable interface: 'Invalid transition'
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed enabling modem: Invalid transition
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (enabling -> disabled)
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] failed waiting for enabled state: disabled
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.6023] device (wwan0mbim0): state change: prepare -> disconnected (reason 'user-requested', managed-type: 'full')
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.6032] policy: auto-activating connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.6036] device (wwan0mbim0): Activation: starting connection 'gsm' (500b76e9-9d64-44bb-b1e7-c1b97e1a6a0d)
      Aug 14 16:51:38 t14s NetworkManager[1568]: <info>  [1755183098.6036] device (wwan0mbim0): state change: disconnected -> prepare (reason 'none', managed-type: 'full')
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (3/10): enable
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] state changed (disabled -> enabling)
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect started...
      Aug 14 16:51:38 t14s ModemManager[516001]: <msg> [modem0] simple connect state (4/10): wait to get fully enabled
      Aug 14 16:51:38 t14s ModemManager[516001]: <wrn> [modem0] Busy

              nm-team Network Management Team
              rhn-engineering-vbenes Vladimir Benes
              Network Management Team Network Management Team
              Vladimir Benes Vladimir Benes
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                Created:
                Updated: