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Bug
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Resolution: Unresolved
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Blocker
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rhel-9.6, rhel-10.0
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None
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redhat-cloud-client-configuration-1-14.el9
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Yes
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Critical
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subs-client-tools
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8
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False
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False
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None
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None
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Pass
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Automated
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Unspecified
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Unspecified
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Unspecified
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All
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None
What were you trying to do that didn't work?
The rhsmcertd from subscription-manager RPM uses new autoregistration v2 flow and it introduced new configuration options in rhsm.conf. It is necessary to set these options according new flow. Otherwise, customers will not have access to Red Hat content after start of the VM on supported public cloud.
What is the impact of this issue to you?
If this goes live, that means customers will not have access to content from the CDN for up to 1 hours (in the worst case), and would have to manually remove the redhat-cloud-client-configuration-cdn package, and re-enable RHUI as a workaround to be able to access content. This is obviously an issue for users that may want
to run automation (e.g. kickstarts) that needs access to content almost immediately after booting.
Please provide the package NVR for which the bug is seen:
redhat-cloud-client-configuration-cdn-1-13.el10
How reproducible is this bug?:
100%
Steps to reproduce
1. Spin up a RHEL10 3rd party image VM from Azure or AWS.
2. After a few seconds (maximum 2 minutes), look at the /var/log/rhsm/rhsm.log and /etc/yum.repos.d/redhat.repo
Expected results
There is no/minimal delay (a few seconds) between when the VM got autoregistered, and when the SCA cert got updated (fetched for the first time). E.g.:
2025-05-08 09:04:24,249 [INFO] rhsmcertd-worker:10478:MainThread @rhsmcertd_worker.py:230 - Standard automatic registration was successful.
2025-05-08 09:04:30,646 [INFO] subscription-manager:11024:MainThread @entcertlib.py:108 - certs updated:
Total updates: 1
Found (local) serial# []
Expected (UEP) serial# [1233442352352352]
Added (new)
[sn:1233442352352352 ( Content Access,) @ /etc/pki/entitlement/1233442352352352.pem]
Deleted (rogue):
<NONE>
The /etc/yum.repos.d/redhat.repo file is populated with repos after the 'certs updated'.
Actual results
The VM got autoregistered, but the SCA cert did not get fetched. E.g.:
2025-05-08T09:06:07.313+00:00 [INFO] rhsmcertd-worker:11406:MainThread @rhsmcertd_worker.py:230 - Standard automatic registration was successful.
The /etc/yum.repos.d/redhat.repo file is not populated. In this case the 'certs updated' action may happen in up to 4 hours after the registration.
- is related to
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RHEL-105250 Fix redhat-cloud-client-configuration to support the new autoregistration v2 flow
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- Release Pending
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- links to
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RHBA-2025:153035 redhat-cloud-client-configuration update