Goal:

Improved product adoption and reduced customer support inquiries through comprehensive, clear, and easily accessible documentation that addresses previously identified gaps and ambiguities.

• Customer Feedback: They directly imply or state that the documentation efforts are a response to existing feedback (missing, incomplete, unclear).
• Product Usage & Adoption: They explicitly link the documentation improvements to increased or better usage and adoption.
• User Empowerment/Satisfaction: The ultimate goal is to make it easier for the customers and their end-users.