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  1. Red Hat Developer Hub Bugs
  2. RHDHBUGS-2799

init container unable to pull from registry.access.redhat.com: "Source image rejected: None of the signatures were accepted"

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      = Unable to pull the catalog index image from registry.access.redhat.com in Red Hat Developer Hub 1.9.0

      {product-short} 1.9.0 currently fails to initialize if it is configured to consume the catalog index image from the unauthenticated `registry.access.redhat.com` registry. The {product-short} init container would fail with an error message like `Source image rejected: None of the signatures were accepted`.

      Investigation underway to resolve this.
      Show
      = Unable to pull the catalog index image from registry.access.redhat.com in Red Hat Developer Hub 1.9.0 {product-short} 1.9.0 currently fails to initialize if it is configured to consume the catalog index image from the unauthenticated `registry.access.redhat.com` registry. The {product-short} init container would fail with an error message like `Source image rejected: None of the signatures were accepted`. Investigation underway to resolve this.
    • Known Issue
    • Proposed
    • RHDH Install 3288

      Description of problem:

      As a workaround to RHDHBUGS-2767 (until 1.9.1 is out), we suggested users to manually override the catalog index image in their backstage CR or Helm values file to switch to registry.access.redhat.com instead of registry.redhat.io:

      As confirmed in this Slack message, the suggested workaround used to work. But it now seems that it no longer works, as discussed in this other thread.
      We need to investigate why the logs are still refering to registry.redhat.io and why we now have such signature errors.

      Prerequisites (if any, like setup, operators/versions):

      RHDH Operator 1.9.0

      Steps to Reproduce

      • Create or Update CR with the CATALOG_INDEX_IMAGE env var
      apiVersion: rhdh.redhat.com/v1alpha5
      kind: Backstage
      metadata: 
        name: developer-hub
        namespace: my-ns
      spec: 
        application: 
          extraEnvs: 
            envs: 
              - containers: 
                  - install-dynamic-plugins
                name: CATALOG_INDEX_IMAGE
                value: 'registry.access.redhat.com/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070'
          route: 
            enabled: true
        database: 
          enableLocalDb: true
        monitoring: 
          enabled: true
      
      • Wait a few minutes until reconciliation

      Actual results:

      Init container fails:

      ======= Created lock file: /dynamic-plugins-root/install-dynamic-plugins.lock
      
      ======= Extracting catalog index from registry.access.redhat.com/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070
              ==> Checking if image exists in registry.access.redhat.com/rhdh/...
              ==> Image found in registry.access.redhat.com/rhdh/
              ==> Copying catalog index image to local filesystem
      Traceback (most recent call last):
        File "/opt/app-root/src/install-dynamic-plugins.py", line 162, in run_command
          return subprocess.run(
                 ^^^^^^^^^^^^^^^
        File "/usr/lib64/python3.11/subprocess.py", line 571, in run
          raise CalledProcessError(retcode, process.args,
      subprocess.CalledProcessError: Command '['/usr/bin/skopeo', 'copy', '--override-os=linux', '--override-arch=amd64', 'docker://registry.access.redhat.com/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070', 'dir:/tmp/tmprjq51tg8/catalog-index-oci']' returned non-zero exit status 1.
      
      During handling of the above exception, another exception occurred:
      
      Traceback (most recent call last):
        File "/opt/app-root/src/install-dynamic-plugins.py", line 1284, in <module>
          main()
        File "/opt/app-root/src/install-dynamic-plugins.py", line 1150, in main
          catalog_index_default_file = extract_catalog_index(catalog_index_image, dynamic_plugins_root, catalog_entities_parent_dir)
                                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        File "/opt/app-root/src/install-dynamic-plugins.py", line 1093, in extract_catalog_index
          run_command(
        File "/opt/app-root/src/install-dynamic-plugins.py", line 179, in run_command
          raise InstallException(msg)
      InstallException: Failed to download catalog index image registry.access.redhat.com/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070: command failed with exit code 1
      command: /usr/bin/skopeo copy --override-os=linux --override-arch=amd64 docker://registry.access.redhat.com/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070 dir:/tmp/tmprjq51tg8/catalog-index-oci
      stderr: time="2026-03-10T11:57:37Z" level=fatal msg="copying system image from manifest list: Source image rejected: None of the signatures were accepted, reasons: Signature for identity \"registry.redhat.io/rhdh/plugin-catalog-index:1.9\" is not accepted; No data; Signature for identity \"registry.redhat.io/rhdh/plugin-catalog-index:1.9.0\" is not accepted; No data; Signature for identity \"registry.redhat.io/rhdh/plugin-catalog-index:1.9.0-1772498940\" is not accepted; No data"
      
      ======= Cleaning up temporary catalog index directory
      ======= Removed lock file: /dynamic-plugins-root/install-dynamic-plugins.lock
      

      Expected results:

      Should work

      Reproducibility (Always/Intermittent/Only Once):

      Always

      Build Details:

      Additional info (Such as Logs, Screenshots, etc):

              rh-ee-asoro Armel Soro
              rh-ee-asoro Armel Soro
              RHDH Install
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                Created:
                Updated: