% oc get pods -n rhdh-operator                                               
NAME                                       READY   STATUS                  RESTARTS         AGE
backstage-developer-hub-xxxx-xxx   0/1     Init:CrashLoopBackOff   18 (3m27s ago)   71m
backstage-psql-developer-hub-0             1/1     Running                 0                71m
rhdh-operator-dxxx-xxx              1/1     Running                 0                72m 

% oc logs pod/backstage-developer-hub-xxx-xxx -n rhdh-operator  -c install-dynamic-plugins
======= Created lock file: /dynamic-plugins-root/install-dynamic-plugins.lock


======= Extracting catalog index from registry.redhat.io/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070
	==> Copying catalog index image to local filesystem
Traceback (most recent call last):
  File "/opt/app-root/src/install-dynamic-plugins.py", line 162, in run_command
    return subprocess.run(
           ^^^^^^^^^^^^^^^
  File "/usr/lib64/python3.11/subprocess.py", line 571, in run
    raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '['/usr/bin/skopeo', 'copy', '--override-os=linux', '--override-arch=amd64', 'docker://registry.redhat.io/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070', 'dir:/tmp/tmpuyfu9gmz/catalog-index-oci']' returned non-zero exit status 1.


During handling of the above exception, another exception occurred:


Traceback (most recent call last):
  File "/opt/app-root/src/install-dynamic-plugins.py", line 1284, in <module>
    main()
  File "/opt/app-root/src/install-dynamic-plugins.py", line 1150, in main
    catalog_index_default_file = extract_catalog_index(catalog_index_image, dynamic_plugins_root, catalog_entities_parent_dir)
                                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/opt/app-root/src/install-dynamic-plugins.py", line 1093, in extract_catalog_index
    run_command(
  File "/opt/app-root/src/install-dynamic-plugins.py", line 179, in run_command
    raise InstallException(msg)
InstallException: Failed to download catalog index image registry.redhat.io/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070: command failed with exit code 1
command: /usr/bin/skopeo copy --override-os=linux --override-arch=amd64 docker://registry.redhat.io/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070 dir:/tmp/tmpuyfu9gmz/catalog-index-oci
stderr: time="2026-03-07T00:54:24Z" level=fatal msg="initializing source docker://registry.redhat.io/rhdh/plugin-catalog-index@sha256:1026e4c63ed82cbe546dae87d516e2db71b590a1b59ee62c73674a535e826070: unable to retrieve auth token: invalid username/password: unauthorized: Please login to the Red Hat Registry using your Customer Portal credentials. Further instructions can be found here: https://access.redhat.com/RegistryAuthentication"


======= Cleaning up temporary catalog index directory
======= Removed lock file: /dynamic-plugins-root/install-dynamic-plugins.lock