Description of problem:

The AI Rolling Demo environment is facing some issues when the RHDH 1.9 upgrade is pushed.

More specifically when a user tries to create a template, RHDH (Backstage Container) will raise a 500 error and the user will see a warning (502).

Prerequisites (if any, like setup, operators/versions):

• A ROSA cluster with GPU nodes

  Steps to Reproduce

• Follow the SETUP_GUIDE of the rolling demo and install the gitops app (https://github.com/redhat-ai-dev/ai-rolling-demo-gitops/blob/main/docs/SETUP_GUIDE.md)
• Attempt a login and in case your catalog is already populated attempt to create a template application

Actual results:

For direct 1.9 Rolling Demo Installation:

• The user won't be able to login as the catalog fails to be populated

For bumping up after 1.8 Rolling Demo Installation:

• User is able to login as the catalog is already populated however the user won't be able to use specific capabilities like create a template.

A related log line is:

2026-01-14T14:02:15.160Z backstage error Unhandled rejection Cannot read properties of undefined (reading 'id') type="unhandledRejection" stack="TypeError: Cannot read properties of undefined (reading 'id')\n at /opt/app-root/src/node_modules/@backstage/backend-app-api/dist/wiring/BackendInitializer.cjs.js:262:72\n at Array.map (<anonymous>)\n at /opt/app-root/src/node_modules/@backstage/backend-app-api/dist/wiring/BackendInitializer.cjs.js:262:59\n at Array.map (<anonymous>)\n at /opt/app-root/src/node_modules/@backstage/backend-app-api/dist/wiring/BackendInitializer.cjs.js:256:35\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n at async Promise.allSettled (index 4)\n at async #doStart (/opt/app-root/src/node_modules/@backstage/backend-app-api/dist/wiring/BackendInitializer.cjs.js:242:21)\n at async BackendInitializer.start (/opt/app-root/src/node_modules/@backstage/backend-app-api/dist/wiring/Bac...

Expected results:

The user should be able to login AND/OR create a template

Reproducibility (Always/Intermittent/Only Once):

With the Rolling Demo setup the issue happens always

Build Details:

We are currently using RHDH 1.9-143

Additional info (Such as Logs, Screenshots, etc):

The logs are in the file attached