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  1. Red Hat Developer Hub Bugs
  2. RHDHBUGS-2466

CI Failure: Timeout waiting for multiclusterhub-operator

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    • Resolution: Unresolved
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    • 1.7.0, 1.8.0
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      Description:
      Issue Description: The CI job failed due to a timeout while waiting for the 'multiclusterhub-operator' to become ready in the 'open-cluster-management' namespace during the setup phase.

      Failure Details: The build log indicates that the script repeatedly checked for the multiclusterhub-operator pod for 5 minutes, but it never started. The process terminated with the error: Timeout waiting for resource to be ready. Please check: oc get pods -n open-cluster-management | grep multiclusterhub-operator.

      Root Cause Analysis: The installation of the Advanced Cluster Management (ACM) operator, a dependency for the test environment, failed to complete. The core issue is the multiclusterhub-operator pod did not enter a 'Ready' state within the allotted timeout. This failure could stem from various underlying problems, such as an issue with the operator subscription, insufficient cluster resources preventing the pod from being scheduled, or a problem with the operator's dependencies.

      Actionable Recommendations:
        1. Manually inspect the 'open-cluster-management' namespace on a test cluster to diagnose the operator's failure. Use oc get events -n open-cluster-management to check for errors related to pod scheduling or image pulling.
        2. Review the advanced-cluster-management subscription and its associated OperatorGroup to ensure the configuration is correct and pointing to a valid catalog source. Use oc get subscription -n open-cluster-management advanced-cluster-management -o yaml to verify.

      Prow Link:
      https://prow.ci.openshift.org/view/gs/test-platform-results/logs/periodic-ci-redhat-developer-rhdh-release-1.7-e2e-ocp-v4-19-helm-nightly/2008010973796896768

              Unassigned Unassigned
              skhileri Subhash Khileri
              RHDH Install
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                Created:
                Updated: