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Story
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Resolution: Done
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Major
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None
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None
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Incidents & Support
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False
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False
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None
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Unset
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None
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When an incident is declared, we should notify MCS Management for the following Products:
- ROSA Classic
- ROSA Hosted (Hypershift)
- OSD AWS
- OSD GCP
- OSDv4 & OSD Trail
Update the metadata tagging Slack handles and include @mcs-mgmt
Done Criteria:
Slack Reference from Channel #itn-2025-00315, should look like
We are declaring new incident RCA for product ROSA Classic: ITN-2025-00315Channel: #itn-2025-00315CC: @pm-incident @rosa-pm @hcm-sre-osd-managers @mcs-mgmt