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  1. Hybrid Cloud Console
  2. RHCLOUD-43776

Notify MCS Management - When incident is declared for ROSA/OSD

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      When an incident is declared, we should notify MCS Management for the following Products:

      • ROSA Classic
      • ROSA Hosted (Hypershift)
      • OSD AWS
      • OSD GCP
      • OSDv4 & OSD Trail

      Update the metadata tagging Slack handles and include @mcs-mgmt 

      Done Criteria: 

      Slack Reference from Channel #itn-2025-00315, should look like

       

      We are declaring new incident RCA for product ROSA Classic: ITN-2025-00315Channel: 
      #itn-2025-00315CC: @pm-incident @rosa-pm @hcm-sre-osd-managers @mcs-mgmt

       

              rh-ee-wesgreen Weston Greene
              krvoora.openshift Krishna Harsha Voora
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                Created:
                Updated:
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