Uploaded image for project: 'Hybrid Cloud Console'
  1. Hybrid Cloud Console
  2. RHCLOUD-43038

Fix Slack Bot Missing `im:read` Scope Error for ROSA Classic Incidents

XMLWordPrintable

    • False
    • Hide

      None

      Show
      None
    • False
    • None
    • Unset
    • None
    • Critical

      The Slack bot integration fails when creating incidents with product "ROSA Classic" due to missing im:read scope. The error occurs during the OAuth flow and prevents proper Slack functionality.

      missing_scope: The token used is not granted the specific scope permissions required to complete this request.

      • Fix test workspace:
        • Go to web-rca application UI
        • Click "Add to Workspace" button
        • Select workspace web-rca-devel
        • Complete OAuth flow
      • Verify scope added:
        • Check database has im:read in scopes list
        • Test creating ROSA Classic incident
      • Fix production:
        • Ask admin to use web-rca UI "Add to Workspace"
        • Admin selects Internal Red Hat workspace
        • Admin completes OAuth flow
      • Verify production works:
        • Test ROSA Classic incident creation in production

              sraghura Shruthi Raghuraman
              sraghura Shruthi Raghuraman
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: