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RHCLOUD-41672
Ask Red Hat (ARA): Stale session handling: 'failed to fetch'
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Details
Type:
Bug
Resolution:
Cannot Reproduce
Priority:
Normal
Fix Version/s:
ConsoleDot CY25Q3
Affects Version/s:
None
Component/s:
VirtualAssistant
Labels:
platform-experience-services
Field Tab
Priority
SFDC
Activity Type:
Quality / Stability / Reliability
Blocked:
False
Blocked Reason:
Hide
None
Show
None
Ready:
False
Acceptance Criteria:
None
BZ requires_doc_text:
Unset
Regression:
None
BZ Keywords:
Unset
Intelligence Requested:
Market:
PX Impact Score:
Severity:
Important
SFDC Cases Counter:
SFDC Cases Open:
SFDC Cases Links:
Description
Repro Steps
Login to dash
2. Open 'Ask Red Hat'
3. Ask a question
4. Leave the session open
5. Ask a new question after several hours
Expected Results
Chatbot responds to question
Actual Results:
See attached screenshot
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Screenshot 2025-08-07 at 1.07.59 PM.png
2025/08/07 6:10 PM
32 kB
Brandon Tweed
Easy Agile Planning Poker
Activity
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Assignee:
Unassigned
Reporter:
Brandon Tweed
Votes:
0
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Watchers:
1
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Dates
Created:
2025/08/07 6:11 PM
Updated:
2025/09/02 9:40 PM
Resolved:
2025/09/02 9:40 PM