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  1. Hybrid Cloud Console
  2. RHCLOUD-39285

Improve Integrations alerts and runbooks

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    • Improve Integrations alerts and runbooks
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      • Alerts need a proper severity. App SRE should be notified or paged when relevant.
      • Alerts need an actionable runbook. It should provide all the information required to deal an incident to engineers who are not familiar with a service. In particular, they need to include the customer impact, clear and detailed actions to perform as part of the incident response and possibly contacts or teams to talk to, if relevant.
      • Alerts should not create noise in Slack. In case of noise, we should do our best to fix it and not simply ignore it.

              glepage@redhat.com Gwenneg Lepage
              glepage@redhat.com Gwenneg Lepage
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