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  1. Hybrid Cloud Console
  2. RHCLOUD-36721

Allow WebRCA to have a RCA doc for an ongoing incident

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      While working on incident https://web-rca.devshift.net/incident/ITN-2024-00241 we wanted to start working on a RCA doc while working on the incident, as it was quite complex and waiting for it to resolve to start would lose a lot of context.

      As it's not possible to add a new RCA document to an ongoing incident, we had to:

      1. Resolve the incident.
      2. Add the RCA doc.
      3. Reopen the incident.
      4. Keep a link to the doc, as it got unlinked.

      As an SRE engineer I would like to be able to work on the RCA doc without having to resolve the incident first, but alongside it.

      Optimally - working on the doc would not prevent it from syncing new events into the document.

              Unassigned Unassigned
              fbergmann.openshift Florian Bergmann
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