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Story
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Resolution: Done
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Normal
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None
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None
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None
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False
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False
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Unset
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None
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What:
Create a PoC of a plugin for inScope that helps people route their escalation to the proper team.
Why:
There's some interest in ideas like this in the incident management refresh group, but no formal request or requirements yet. I want to kick the idea around and see if it has legs.