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  1. Hybrid Cloud Console
  2. RHCLOUD-35980

Unify in-app content types/experiences across HCC

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      Hello, teammates!

      As the OCM writer, I make sure that any OCM in-app help I propose aligns with CCS's content type and in-app help priorities and guidance. Part of this involves me looking around HCC periodically to compare the various types of in-app help across different console pages. When I did that today, I found this (see image) here: 

      1. Go to https://console.redhat.com/openshift/overview.
      2. Scroll to the Featured products section.
      3. On the card for Advanced Cluster Security for Kubernetes, click Learn more.

      And voila! To the right slides open a very cool informational drawer (sidebar?). 

      Does anyone know who created these? They're great, but when I inspect the source, I can see that they're created with Intercom. We need a way for all HCC content creators to produce this same kind of content within the frameworks of PatternFly and CCS content types so that users have a consistent help experience regardless of where they are in the console. 

      Thanks for your help and ideas, contributors and watchers.

       

       

       

              jsese@redhat.com Jocelyn Sese
              jsese@redhat.com Jocelyn Sese
              Allison Wolfe, Christopher Dawson, Dayle Parker, Emily O'Neill, Heather Joy, Peter Kreuser, Sangeeta Raghu-Punnadi, Shawn Purtell, Spank McCoy, Tanya Shearon
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