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Story
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Resolution: Done
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Normal
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None
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None
We had this exception appearing for some customer recently. This error means the account is on hold:
"Insights authorization failed - ERROR_EXPORT_CONTROL: Your account appears to be on Export Hold. Please review the information at the following link for more detail: <a href='https://access.redhat.com/articles/1340183'>https://access.redhat.com/articles/1340183</a>. (SS v3)
We can check the error message and show the detailed error message so they can directly reach out to the support team.