There are 5 remaining failures in the ephemeral environment. They mostly consist of issues around contacting the org-admin.

Normally, when a user would like to contact their org-admin, the following happens...

• User is asked if already contacted org-admin
  • User answers yes/no
• If user answers yes, then VA says "great wait for org-admin..."
• If user answers no, then VA says "please type in a message for your org-admin"
  • User has chance to type in custom message

The error is that no matter if the user answers yes/no, it routes to the "great wait for org-admin".

It seems like this may be a bug of sorts but specific to the ephemeral environment. The VA believes the org-admin has already been contacted regardless of the answer. It seems that there is some flow-path issue or possibly user-issue. Maybe the org-admin isn't setup properly?