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Type: Bug
Resolution: Done
Priority: Normal
Fix Version/s: None
Affects Version/s: None
Component/s: PlatEx UI
Labels:
- platform-experience-ui

Epic Link:
Q3 2023 Plat-ex Tech Debt/Bugs
Blocked:
False
Blocked Reason:

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None

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None
Ready:
False
Acceptance Criteria:
None
BZ requires_doc_text:
Unset
Regression:
Yes
BZ Keywords:
- Unset
Intelligence Requested:
Market:

Sprint:
Plat-Ex UI Tech debt q3-2023, Plat-Ex UI Sprint 4, Plat-Ex UI Sprint 5

SFDC Cases Counter:
SFDC Cases Open:
SFDC Cases Links:

Environments: stage stable, stage preview, prod stable

Steps to Reproduce

Log in to consoledot
Click help icon
Click open a support case

Expected Results

User begins the process of opening a support case

Actual Results

The button does nothing.

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Screenshare - 2023-09-27 10_21_29 AM.mp4
9.77 MB
2023/09/27 3:22 PM

account is impacted by

RHCLOUD-28602 Generate app.info.json in frontend-build-container

Closed

relates to

RHCLOUD-27694 Support Case Integration - "Version" not auto-filled for Subscriptions, Insights Dashboard

Closed

RHCLOUD-27942 Open Support Case does not work from the Cost Management Overview page

Closed

mentioned on

Merge request - RHCLOUD-28362: Tests blocked on RHCLOUD-28362

Assignee:: Filip Hlavac (Inactive)

Reporter:: Brandon Tweed

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Created:: 2023/09/15 7:33 PM

Updated:: 2023/10/30 9:22 AM

Resolved:: 2023/10/06 2:41 PM