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Resolution: Done
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As a managed service owner, I want to force an email/notification to be sent to a specific user, so that I can ensure the notification has been as visible as possible to the user.
A scenario where this is needed is when a customer is close to their storage limit on their OpenShift Streams instance, we need to inform the customer in advance otherwise their service will be impacted.
https://issues.redhat.com/browse/NOTIF-315 may cover this functionality but I am not an expert to know for certain