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Bug
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Resolution: Done
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Major
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None
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None
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None
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False
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False
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None
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Unset
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None
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Platform-Infra Sprint 52, Platform-Infra Sprint 53, Platform Pipeline Sprint 52
Wednesday 9/14 ~1:35 PM EST, I was navigating around in Insights when suddenly I received the following error all throughout Insights & the console.redhat page preventing any access:
Access Denied
You don't have permission to access "https://console.redhat.com/ on this server.
Reference # 18.5f36e68.1663177154.45692977
I was locked out of our product & the console for about 5 minutes until it self-resolved. Ryan Long mentioned that this is an error from the Web Application Firewall (DDOS protection with Akamai). I would like to verify that there is not an underlying problem here that customers or Red Hatter's will also find themselves locked out.