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  1. JBoss BPMS Platform
  2. RHBPMS-2460

Business Central not loading properly, stuck at "Please wait" "Loading application..."

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    • Icon: Bug Bug
    • Resolution: Won't Do
    • Icon: Major Major
    • 6.3.0
    • 6.1.0
    • Business Central
    • None
    • x86_64 Linux

      Description of problem:
      Business Central not properly loading after authenticating. Sometimes it will remain stuck at "Please wait" "Loading application..." Sometimes after a refresh of the browser it will properly load Business Central. Inconsistent behavior.

      Version-Release number of selected component (if applicable):
      BPM Suite 6.1.0 & 6.1.3
      RHEL 7.1
      firefox-31.4.0-1.el7_0.x86_64

      How reproducible:
      Fairly consistent reproducibility

      Steps to Reproduce:
      1. Start BPM Suite server
      2. Login to business central, http://10.0.0.7:8080/busines-central
      3. Authenticate
      4. Stuck at "Please wait" "Loading application..."

      Actual results:
      Browser remains stuck at "Please wait" "Loading application...".

      Expected results:
      Business Central loading properly

      Additional info:
      Firefox client and BPM Suite server on different VMs
      org.jboss.errai DEBUG enabled

      "6.1.3 Please Wait" - Initial Error

      Sometimes client javascript will remain stuck at:
      SEVERE [InitVotes] components failed to initialize
      [failed] -> org.jboss.errai.bus.client.api.ClientMessageBus
      [failed] -> org.jboss.errai.security.client.local.api.SecurityContext
      [failed] -> org.jboss.errai.enterprise.client.cdi.api.CDI

      Server log:
      15:11:02,789 DEBUG [org.jboss.errai.bus.server.HttpSessionProvider] (http-/0.0.0.0:8080-2) queue session 10665-7881 started

      In the server log, occurred after refreshing the browser after a long wait "6.1.3 Recovering, - Force Browser Refresh.png".

      15:13:34,971 DEBUG [org.jboss.errai.bus.server.servlet.DefaultBlockingServlet] (http-/0.0.0.0:8080-2) SSE problem when polling for new messages: ClientAbortException: java.net.SocketException: Broken pipe

      "6.1.3 Working - After Refresh" - after refreshing the browser

        1. configuration file.xml
          23 kB
          Kent Hua
        2. Please wait on the browser.png
          753 kB
          Kent Hua
        3. server log.log
          213 kB
          Kent Hua
        4. Sometimes when there is a potential recovery - doesn't always occur.png
          755 kB
          Kent Hua
        5. tcpdump after recovery
          396 kB
          Kent Hua
        6. tcpdump when error occurs
          6.43 MB
          Kent Hua
        7. Thread dumps.gz
          23 kB
          Kent Hua
        8. Working after a recovery - doesn't always occur.png
          879 kB
          Kent Hua

            manstis@redhat.com Michael Anstis
            kenthua_jira Kent Hua (Inactive)
            Zuzka Krejčová Zuzka Krejčová (Inactive)
            Zuzka Krejčová Zuzka Krejčová (Inactive)
            Kent Hua (Inactive), Kris Verlaenen
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              Created:
              Updated:
              Resolved: