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Type: Bug
Resolution: Done
Priority: Blocker
Fix Version/s: None
Affects Version/s: quay-v3.15.0
Component/s: quay
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Blocked:
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Description:

This is an issue found in Quay 3.15.0, with Quay Operator deploying Quay, found Quay APP POD was crashed, the error message is "tail: cannot open '/opt/app-root/lib/python3.12/site-packages/certifi/cacert.pem' for reading: No such file or directory", pls review this issue.

Quay: quay-operator-bundle-container-v3.15.0-7

oc get pod
NAME                                           READY   STATUS                  RESTARTS         AGE
quay-operator.v3.15.0-68bd8769d-wh87b          1/1     Running                 0                40m
quayregistry-clair-app-5ddc84ff65-7vw8x        1/1     Running                 0                30m
quayregistry-clair-app-5ddc84ff65-m9xq9        1/1     Running                 0                25m
quayregistry-clair-postgres-745d8bc4dc-v5bgz   1/1     Running                 0                33m
quayregistry-quay-app-6788dd995c-bft94         0/1     CrashLoopBackOff        11 (2m32s ago)   33m
quayregistry-quay-app-6788dd995c-h4nsr         0/1     CrashLoopBackOff        11 (2m12s ago)   33m
quayregistry-quay-app-upgrade-mbwwj            0/1     Completed               4                36m
quayregistry-quay-database-65b66886f6-nw4gm    1/1     Running                 0                33m
quayregistry-quay-mirror-664fbb575c-rbpc9      0/1     Init:CrashLoopBackOff   11 (2m34s ago)   33m
quayregistry-quay-mirror-664fbb575c-tt68z      0/1     Init:CrashLoopBackOff   11 (2m19s ago)   33m
quayregistry-quay-redis-595cb974c-wwtwz        1/1     Running                 0                33m 


oc logs quayregistry-quay-app-6788dd995c-bft94
   __   __
  /  \ /  \     ______   _    _     __   __   __
 / /\ / /\ \   /  __  \ | |  | |   /  \  \ \ / /
/ /  / /  \ \  | |  | | | |  | |  / /\ \  \   /
\ \  \ \  / /  | |__| | | |__| | / ____ \  | |
 \ \/ \ \/ /   \_  ___/  \____/ /_/    \_\ |_|
  \__/ \__/      \ \__
                  \___\ by Red Hat
 Build, Store, and Distribute your Containers


Startup timestamp: 
Fri Jun 13 02:15:21 UTC 2025


Running all default registry services without migration
Running init script '/quay-registry/conf/init/certs_install.sh'
Installing extra certificates found in /quay-registry/conf/stack/extra_ca_certs directory
tail: cannot open '/opt/app-root/lib/python3.12/site-packages/certifi/cacert.pem' for reading: No such file or directory

Quay APP POD was crashed