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  1. OpenShift Over the Air
  2. OTA-927

Fail to upgrade OCP from single-arm to multi-arch

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      Try to upgrade OCP from 4.12.6 to 4.13 nightly version from single-arm to multi-arch

      Steps to reproduce:

      1. Setup 4.12.6 OCP cluster with CP(arm64) + Worker Node(arm64)
      2. Upgrade OCP from 4.12.6 to 4.13 using below command <oc adm upgrade -to-image <multi-arch-payload> --allow-explicit-upgrade --force>   Example: oc adm upgrade --to-image registry.ci.openshift.org/ocp-multi/4.13-art-latest-multi@sha256:81f72fb754ea99cdaad91fbcb16fe7fb0e3d3d3dfe841011364438e81eafa57c -force --allow-explicit-upgrade
      3. the upgrade process get stuck and report below error 
        oc adm upgrade status
        Cluster version is 4.12.6

      Upstream is unset, so the cluster will use an appropriate default.
      Channel: stable-4.12
      warning: Cannot display available updates:
      Reason: VersionNotFound
      Message: Unable to retrieve available updates: currently reconciling cluster version 4.12.6 not found in the "stable-4.12" channel

      [root@ocpadmin-tools /]# oc adm upgrade status
      Cluster version is 4.12.6

      ReleaseAccepted=False

      Reason: RetrievePayload
      Message: Retrieving payload failed version="" image="registry.ci.openshift.org/ocp-multi/4.13-art-latest-multi@sha256:81f72fb754ea99cdaad91fbcb16fe7fb0e3d3d3dfe841011364438e81eafa57c" failure=Unable to download and prepare the update: deadline exceeded, reason: "DeadlineExceeded", message: "Job was active longer than specified deadline"

      Upstream is unset, so the cluster will use an appropriate default.
      Channel: stable-4.12
      warning: Cannot display available updates:
      Reason: VersionNotFound
      Message: Unable to retrieve available updates: currently reconciling cluster version 4.12.6 not found in the "stable-4.12" channel

            yanyang@redhat.com Yang Yang
            rhn-support-liqcui Liquan Cui
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              Created:
              Updated:
              Resolved: