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  1. OpenShift Service Mesh
  2. OSSM-1361

Kiali says Jaeger is unreachable, but user can get to it through Kiali side menu

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Blocker Blocker
    • OSSM 2.2.0
    • OSSM 2.2.0
    • Maistra
    • None
    • Sprint 50

      When I install Kiali v1.48 in OSSM 2.2, there is an Istio Component Status Warning message saying jaeger is unreachable. However, the left-hand menu has a "Distributed Tracing" link that, when clicked, takes me to the Jaeger UI successfully.

      We should find out why we are issuing this warning. Either some internal configuration of Kiali in OSSM 2.2 is incorrect (in which case we need the OSSM operator to configure Kiali correctly) or that warning message is incorrect (in which case we need to  fix Kiali so it doesn't report jaeger as being unreachable).

      See attached screenshots.

      Clicking that Distrubted Tracing link shows me the Jaeger UI (that link brought me first to a login page and a permissions page in which I had to log into Jaeger and grant it permissions - but it eventually took me to the Jaeger UI as you see in the attached screenshot).

       

        1. config_2.2.png
          config_2.2.png
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        2. config_error.gif
          config_error.gif
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        3. kiali-7657d65547-p6dwr-kiali.log
          76 kB
        4. kiali-kiali.yaml
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        5. Screenshot from 2022-04-13 17-53-14.png
          Screenshot from 2022-04-13 17-53-14.png
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        6. Screenshot from 2022-04-13 17-53-24.png
          Screenshot from 2022-04-13 17-53-24.png
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        7. Screenshot-Jaeger-NoError.png
          Screenshot-Jaeger-NoError.png
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        8. Screenshot-kiali-CR.png
          Screenshot-kiali-CR.png
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              jmazzitelli John Mazzitelli
              jmazzitelli John Mazzitelli
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                Created:
                Updated:
                Resolved: