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  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-18802

Octavia loadbalancers stay in OFFLINE operating status but are operational

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    • Icon: Bug Bug
    • Resolution: Not a Bug
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    • rhos-17.1.6
    • openstack-octavia
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      Current status is that the loadbalancers are functioning as expected, but being reported offline status in openstack loadbalancer show output.

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      Current status is that the loadbalancers are functioning as expected, but being reported offline status in openstack loadbalancer show output.
    • Moderate

      Issue

      Octavia loadbalancers stay in OFFLINE operating status but are operational. We also were unable to see anything of relevance in health-manager.log as to status changes for the created loadbalancers.

      To Reproduce Steps to reproduce the behavior:

      1. (overcloud) $ openstack loadbalancer amphora list 
      2. (overcloud) $ openstack loadbalancer show 
      3. Check operating in output of previous command
      4. operating_status OFFLINE 

      Expected behavior

      • After creating the loadbalancer, we would expect the operating status to report the following after sometime;
      • operating_status ONLINE

      Bug impact

      • Customer reports  LBs are operational and can access to apps running behind its floating IP assigned to LB. However LB operating_status always stays Offline.

      Known workaround

      • No known workaround

      Additional context

      • SFDC case 04197230
      • Comments 34 and 41 contain reproducer information

      Reproducer #2 Example

      • (overcloud) $ openstack loadbalancer amphora list --loadbalancer 
      • (overcloud) $ openstack loadbalancer show
        • State remains offline

              rhn-support-gthiemon Gregory Thiemonge
              rhn-support-duash Dustin Ash
              rhos-dfg-networking-squad-vans
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                Created:
                Updated:
                Resolved: