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  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-18384

Minor update 'update-prepare' command wiped compute and controller nodes

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    • EDPM Sprint 7, EDPM Sprint 8, EDPM Sprint 9
    • 3
    • Critical

      Steps to reproduce the behavior:
      Client is doing a minor update 16.1 to 16.2.
      Undercloud is successfully updated to 16.2
      While doing 'update prepare' command, 80% of the compute and controller nodes were wiped out.
      OS was wiped, config lost, containers gone, instances gone.
      Except for 1 controller and 3 compute nodes (17 instances in total).

      Expected behavior
      This should not have happened.

      Bug impact
      Everything but 17 instances are down.
      Control plane is down.

      We need help to restore the environment and understand how it happened in the first place.

      Right now we have a mysqldump from before the update-prepare and the current state.
      Both files are attached to the case.

              rhn-support-ramishra Rabi Mishra
              rhn-support-ggrimaux Gregoire Grimaux
              rhos-dfg-df
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                Created:
                Updated: