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  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-16193

[RHOSO] glance-api doesn't start workers and hags for unknown reason

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    • Resolution: Done
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    • rhos-18.0 FR 2 (Mar 2025)
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      To Reproduce Steps to reproduce the behavior:
      glance-api containers (both external and internal) stay in CrashLoopBackOff loop. From glance-api logs it looks like glance is unable to start workers and bind to proper port (glance.common.wsgi doesn't log message about starting workers). The only two messages logged consistently are

      2025-04-27 17:45:54.963 2 INFO glance.async_ [-] Threadpool model set to 'EventletThreadPoolModel'
      2025-04-27 17:45:55.919 2 WARNING keystonemiddleware.auth_token [-] AuthToken middleware is set with keystone_authtoken.service_token_roles_required set to False. This is backwards compatible but deprecated behaviour. Please set this to True.
      

      Not sure if it is related, Ceph RBD backend is used

      must-gather is attached to the case

      Expected behavior
      When startup problems are faced, glance should log meaningful errors

      Bug impact
      New RHOSO deployment is blocked, customer is unable to run tests and add workloads

      Known workaround
      None

              fpantano@redhat.com Francesco Pantano
              rhn-support-astupnik Alex Stupnikov
              rhos-storage-glance
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                Resolved: