Customer is trying to create image out of volume and it fails. He is on OpenStack version 17.1.3.  The complete steps customer wants to use.

1. Create a VM
2. Take snapshot of the volume associated with the VM
3. Create volume out of that snapshot
4. Upload that volume to image is failing. 

But during the last remote, customer just created a volume and try to create image out of it that fails. 

Steps he performed and the logs:

1. $ cinder upload-to-image f5221615-2a06-42c1-9f6d-0698a1828f7e instance-volume-upload-testing1-Volume2-Glance3

2. openstack image list |grep -i f26bc50a-32ce-4683-81f5-453b679f7585 [ It will be shown as queued for some time and will get deleted ]

Please find the associated logs.

Cinder:

~~~

001f5d1c8b554a9d9b2df1c493f268e4 bdd6c04e96c04bcc8391b1f3b32cf6f9 - - -] Registration of image volume URI cinder://7ed8ef71-6221-453e-8af1-166680e1cd00 to image f26bc50a-32ce-4683-81f5-453b679f7585 failed.
/var/log/containers/cinder/cinder-volume.log:2025-02-10 14:40:11.532 14 DEBUG cinder.image.image_utils [req-04fa56b3-455e-4eba-850c-22c24239bd42 001f5d1c8b554a9d9b2df1c493f268e4 bdd6c04e96c04bcc8391b1f3b32cf6f9 - - -] f26bc50a-32ce-4683-81f5-453b679f7585 was raw, no need to convert to raw upload_volume /usr/lib/python3.9/site-packages/cinder/image/image_utils.py:978
/var/log/containers/cinder/cinder-volume.log:2025-02-10 14:40:33.130 14 ERROR cinder.volume.manager [req-04fa56b3-455e-4eba-850c-22c24239bd42 001f5d1c8b554a9d9b2df1c493f268e4                                bdd6c04e96c04bcc8391b1f3b32cf6f9 - - -] Upload volume to image encountered an error (image-id: f26bc50a-32ce-4683-81f5-453b679f7585).: glanceclient.exc.HTTPInternalServerError: HTTP 500 Internal Server       Error: The server has either erred or is incapable of performing the requested operation.

~~~

Glance:

~~~

/var/log/containers/glance/api_internal.log:2025-02-10 14:40:31.254 16 INFO eventlet.wsgi.server [req-80761272-028c-42aa-a4ae-f864c4c3734f 001f5d1c8b554a9d9b2df1c493f268e4                                    bdd6c04e96c04bcc8391b1f3b32cf6f9 - default default] 10.106.14.51,10.106.14.63 - - [10/Feb/2025 14:40:31] "PUT /v2/images/f26bc50a-32ce-4683-81f5-453b679f7585/file HTTP/1.1" 500 430 19.718741

~~~

Configurations and commands:

cinder.conf:default_volume_type="NVMe based High IOPS Storage"

glance-api.conf:

   default_backend=default_backend
   [default_backend]
   cinder_store_auth_address=http://10.106.14.51:5000/v3
   cinder_store_project_name=service
   cinder_store_user_name=glance
   cinder_store_password=7O99ZSgOURmWmswXo4YBy3ej1
   cinder_os_region_name=ap-south-noi-1
   cinder_volume_type="NVMe based High IOPS Storage"
   cinder_use_multipath=True
   cinder_mount_point_base=/var/lib/glance/mnt
   store_description=Default glance store backend.

Glance container image version

"url": "https://access.redhat.com/containers/#/registry.access.redhat.com/rhosp17/openstack-glance-api/images/17.1.3-8.1720438735",

We checked all looks fine from the Link:
https://docs.redhat.com/en/documentation/red_hat_openstack_platform/17.1/html/creating_and_managing_images/assembly_image-service-with-multiple-stores_glance-creating-images#ref_multiple-block-storage-service-stores_image-service-with-multiple-stores

Customer will upload latest sorepor from all 3 controller