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  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-13076

BZ#2290578 Note in the documentation provides no background of known issue

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      Description of problem:

      FFU 16.2 - 17.1 document, section 5.1 [0], procedure step #3 says:

      ~~~
      Verify that the following files that were exported during the undercloud upgrade contain the expected configuration for the overcloud upgrade...
      ~~~
      and there's a note that reads:
      ~~~
      If the files were not generated after the undercloud upgrade, contact Red Hat Support.
      ~~~

      Red Hat support has no information about the background of this known issue and has no idea what to do with it. BZ or Jira should be referenced in the note, so that we can create a KCS article with further troubleshooting instructions o a workaround procedure.

      [0] https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/17.1/html-single/framework_for_upgrades_16.2_to_17.1/index#running-the-overcloud-upgrade-preparation_overcloud-adoption

              kgilliga@redhat.com Katie Gilligan
              jira-bugzilla-migration RH Bugzilla Integration
              Archana Singh Archana Singh
              rhos-dfg-upgrades
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