Feature Overview

Installer telemetry collection

Goals

• Provide better insight into how how installer is performing for customers with integrated telemetry reporting.

Requirements

• Interface for obtaining installation metrics that can assist with making informed decisions around what we should be investing in to improve the user experience

(Optional) Use Cases

• As a product owner for the installer, I want insight into how users run the installer and their rate of success.

Out of Scope

Background, and strategic fit

Assumptions

• Service Delivery needs to create and run the telemetry-gathering service

Customer Considerations

• Not customer focused.

Documentation Considerations

Questions to be addressed:

• What educational or reference material (docs) is required to support this product feature? For users/admins? Other functions (security officers, etc)? Focused on product owner.
• Does this feature have doc impact?  Limited. Minimal changes for adding some new options to install-config.

• What concepts do customers need to understand to be successful in [action]? Following the documented minimum requirements and installation procedure.
• How do we expect customers will use the feature? For what purpose(s)? Telemetry metrics is not customer focused. Otherwise, some additional changes to the list of supported install-config options.
• What reference material might a customer want/need to complete [action]?
• Is there source material that can be used as reference for the Technical Writer in writing the content? Engineering docs.