The remote file location is not accessible or reachable.

Version:
4.10.17
multicluster-engine.v2.0.0

[root@sealusa34 ~]# oc get bmh -w
NAME STATE CONSUMER ONLINE ERROR AGE
r640-u04.qe1.lab.eng.bos.redhat.com registering true 8s
r640-u04.qe1.lab.eng.bos.redhat.com inspecting true 23s
r640-u04.qe1.lab.eng.bos.redhat.com match profile true 24s
r640-u04.qe1.lab.eng.bos.redhat.com preparing true 24s
r640-u04.qe1.lab.eng.bos.redhat.com available true 24s
r640-u04.qe1.lab.eng.bos.redhat.com available true 24s
r640-u04.qe1.lab.eng.bos.redhat.com provisioning true 24s
r640-u04.qe1.lab.eng.bos.redhat.com provisioning true provisioning error 55s

[root@sealusa34 ~]# oc describe bmh r640-u04.qe1.lab.eng.bos.redhat.com
Name: r640-u04.qe1.lab.eng.bos.redhat.com
Namespace: qe1
Labels: infraenvs.agent-install.openshift.io=qe1
Annotations: bmac.agent-install.openshift.io/hostname: r640-u04.qe1.lab.eng.bos.redhat.com
bmac.agent-install.openshift.io/role: master
inspect.metal3.io: disabled
API Version: metal3.io/v1alpha1
Kind: BareMetalHost
Metadata:
Creation Timestamp: 2022-06-24T16:37:27Z
Finalizers:
baremetalhost.metal3.io
Generation: 2
Managed Fields:
API Version: metal3.io/v1alpha1
Fields Type: FieldsV1
fieldsV1:
f:metadata:
f:finalizers:
.:
v:"baremetalhost.metal3.io":
Manager: baremetal-operator
Operation: Update
Time: 2022-06-24T16:37:27Z
API Version: metal3.io/v1alpha1
Fields Type: FieldsV1
fieldsV1:
f:metadata:
f:annotations:
.:
f:bmac.agent-install.openshift.io/hostname:
f:bmac.agent-install.openshift.io/role:
f:inspect.metal3.io:
f:labels:
.:
f:infraenvs.agent-install.openshift.io:
f:spec:
.:
f:automatedCleaningMode:
f:bmc:
.:
f:address:
f:credentialsName:
f:disableCertificateVerification:
f:bootMACAddress:
f:online:
Manager: kubectl-create
Operation: Update
Time: 2022-06-24T16:37:27Z
API Version: metal3.io/v1alpha1
Fields Type: FieldsV1
fieldsV1:
f:spec:
f:image:
.:
f:format:
f:url:
Manager: assisted-service
Operation: Update
Time: 2022-06-24T16:37:51Z
API Version: metal3.io/v1alpha1
Fields Type: FieldsV1
fieldsV1:
f:status:
.:
f:errorCount:
f:errorMessage:
f:errorType:
f:goodCredentials:
.:
f:credentials:
.:
f:name:
f:namespace:
f:credentialsVersion:
f:hardwareProfile:
f:lastUpdated:
f:operationHistory:
.:
f:deprovision:
.:
f:end:
f:start:
f:inspect:
.:
f:end:
f:start:
f:provision:
.:
f:end:
f:start:
f:register:
.:
f:end:
f:start:
f:operationalStatus:
f:poweredOn:
f:provisioning:
.:
f:ID:
f:bootMode:
f:image:
.:
f:url:
f:raid:
.:
f:hardwareRAIDVolumes:
f:softwareRAIDVolumes:
f:rootDeviceHints:
.:
f:deviceName:
f:state:
f:triedCredentials:
.:
f:credentials:
.:
f:name:
f:namespace:
f:credentialsVersion:
Manager: baremetal-operator
Operation: Update
Subresource: status
Time: 2022-06-24T16:38:22Z
Resource Version: 120289
UID: ccb14006-a481-436d-a8ff-4adfbb1b82eb
Spec:
Automated Cleaning Mode: disabled
Bmc:
Address: idrac-virtualmedia://10.19.133.16/redfish/v1/Systems/System.Embedded.1
Credentials Name: bmc-secret4
Disable Certificate Verification: true
Boot MAC Address: 98:03:9b:61:85:e9
Image:
Format: live-iso
URL: https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/images/0fda3a78-136b-472b-b9dc-b9f0b0b31353?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.JXdzeNXC0gtU4-n6DHiCRwtFbjYb0GRXHcs7vZ-8kW5wcU8Odbh8dkaTS1WWf_rCVQq_86Pm5-CjPanuvPDerA&arch=x86_64&type=minimal-iso&version=4.10
Online: true
Status:
Error Count: 1
Error Message: Image provisioning failed: Deploy step deploy.deploy failed with BadRequestError: HTTP POST https://10.19.133.16/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD/Actions/VirtualMedia.InsertMedia returned code 400. Base.1.8.GeneralError: The remote file location is not accessible or reachable. Extended information: [

{'Message': 'The remote file location is not accessible or reachable.', 'MessageArgs': [], 'MessageArgs@odata.count': 0, 'MessageId': 'IDRAC.2.5.RAC0904', 'RelatedProperties': [], 'RelatedProperties@odata.count': 0, 'Resolution': 'Confirm that the path and credentials to remote file are correct, and check that the iDRAC can connect to the network address.', 'Severity': 'Warning'}

].
Error Type: provisioning error
Good Credentials:
Credentials:
Name: bmc-secret4
Namespace: qe1
Credentials Version: 119320
Hardware Profile: unknown
Last Updated: 2022-06-24T16:38:21Z
Operation History:
Deprovision:
End: <nil>
Start: <nil>
Inspect:
End: 2022-06-24T16:37:50Z
Start: 2022-06-24T16:37:50Z
Provision:
End: <nil>
Start: 2022-06-24T16:37:50Z
Register:
End: 2022-06-24T16:37:50Z
Start: 2022-06-24T16:37:26Z
Operational Status: error
Powered On: false
Provisioning:
ID: 791fa8df-a422-4d5c-9442-8939196cfc4a
Boot Mode: UEFI
Image:
URL:
Raid:
Hardware RAID Volumes: <nil>
Software RAID Volumes:
Root Device Hints:
Device Name: /dev/sda
State: provisioning
Tried Credentials:
Credentials:
Name: bmc-secret4
Namespace: qe1
Credentials Version: 119320
Events:
Type Reason Age From Message
---- ------ ---- ---- -------
Normal Registered 62s metal3-baremetal-controller Registered new host
Normal BMCAccessValidated 39s metal3-baremetal-controller Verified access to BMC
Normal InspectionSkipped 39s metal3-baremetal-controller disabled by annotation
Normal ProfileSet 39s metal3-baremetal-controller Hardware profile set: unknown
Normal ProvisioningStarted 38s metal3-baremetal-controller Image provisioning started for https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/images/0fda3a78-136b-472b-b9dc-b9f0b0b31353?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.JXdzeNXC0gtU4-n6DHiCRwtFbjYb0GRXHcs7vZ-8kW5wcU8Odbh8dkaTS1WWf_rCVQq_86Pm5-CjPanuvPDerA&arch=x86_64&type=minimal-iso&version=4.10
Normal ProvisioningError 8s metal3-baremetal-controller Image provisioning failed: Deploy step deploy.deploy failed with BadRequestError: HTTP POST https://10.19.133.16/redfish/v1/Managers/iDRAC.Embedded.1/VirtualMedia/CD/Actions/VirtualMedia.InsertMedia returned code 400. Base.1.8.GeneralError: The remote file location is not accessible or reachable. Extended information: [

{'Message': 'The remote file location is not accessible or reachable.', 'MessageArgs': [], 'MessageArgs@odata.count': 0, 'MessageId': 'IDRAC.2.5.RAC0904', 'RelatedProperties': [], 'RelatedProperties@odata.count': 0, 'Resolution': 'Confirm that the path and credentials to remote file are correct, and check that the iDRAC can connect to the network address.', 'Severity': 'Warning'}

].

The install-config of the hub cluster is:# install-config
apiVersion: v1
baseDomain: dno.ccitredhat.com
compute:

• architecture: amd64
  hyperthreading: Enabled
  name: worker
  platform:
  openstack:
  rootVolume:
  size: 100
  type: tripleo
  type: ci.memory.medium
  replicas: 2
  controlPlane:
  architecture: amd64
  hyperthreading: Enabled
  name: master
  platform:
  openstack:
  rootVolume:
  size: 100
  type: tripleo
  type: ci.memory.medium
  replicas: 3
  metadata:
  creationTimestamp: null
  name: ai
  networking:
  clusterNetwork:
• cidr: 10.128.0.0/14
  hostPrefix: 23
  machineNetwork:
• cidr: 192.169.0.0/16
  networkType: OpenShiftSDN
  serviceNetwork:
• 172.30.0.0/16
  platform:
  openstack:
  apiFloatingIP: 10.0.188.56
  apiVIP: 192.169.0.5
  cloud: openstack
  computeFlavor: m1.large
  defaultMachinePlatform:
  type: m1.large
  externalDNS: null
  externalNetwork: shared_net_5
  ingressFloatingIP: 10.0.188.13
  ingressVIP: 192.169.0.7
  publish: External
  pullSecret: ""
  sshKey: ssh-rsa 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
  cardno:000606111718

oc describe infraenv qe1
Name: qe1
Namespace: qe1
Labels: <none>
Annotations: <none>
API Version: agent-install.openshift.io/v1beta1
Kind: InfraEnv
Metadata:
Creation Timestamp: 2022-06-24T16:19:30Z
Finalizers:
infraenv.agent-install.openshift.io/ai-deprovision
Generation: 1
Managed Fields:
API Version: agent-install.openshift.io/v1beta1
Fields Type: FieldsV1
fieldsV1:
f:spec:
.:
f:clusterRef:
.:
f:name:
f:namespace:
f:cpuArchitecture:
f:nmStateConfigLabelSelector:
.:
f:matchLabels:
.:
f:nmstate_config_cluster_name:
f:pullSecretRef:
.:
f:name:
f:sshAuthorizedKey:
Manager: kubectl-create
Operation: Update
Time: 2022-06-24T16:19:30Z
API Version: agent-install.openshift.io/v1beta1
Fields Type: FieldsV1
fieldsV1:
f:metadata:
f:finalizers:
.:
v:"infraenv.agent-install.openshift.io/ai-deprovision":
Manager: assisted-service
Operation: Update
Time: 2022-06-24T16:25:17Z
API Version: agent-install.openshift.io/v1beta1
Fields Type: FieldsV1
fieldsV1:
f:status:
.:
f:agentLabelSelector:
.:
f:matchLabels:
.:
f:infraenvs.agent-install.openshift.io:
f:bootArtifacts:
.:
f:initrd:
f:ipxeScript:
f:kernel:
f:rootfs:
f:conditions:
f:createdTime:
f:debugInfo:
.:
f:eventsURL:
f:isoDownloadURL:
Manager: assisted-service
Operation: Update
Subresource: status
Time: 2022-06-24T16:25:20Z
Resource Version: 112672
UID: ec51bdb8-0d3a-4c86-8fbc-b17d5828dffd
Spec:
Cluster Ref:
Name: qe1
Namespace: qe1
Cpu Architecture: x86_64
Nm State Config Label Selector:
Match Labels:
nmstate_config_cluster_name: ha-static
Pull Secret Ref:
Name: pull-secret
Ssh Authorized Key: ssh-rsa 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
Status:
Agent Label Selector:
Match Labels:
infraenvs.agent-install.openshift.io: qe1
Boot Artifacts:
Initrd: https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/images/0fda3a78-136b-472b-b9dc-b9f0b0b31353/pxe-initrd?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.fGJEtdRtst0AnNuZhyUm6OS5Qks0T_hc0jbyYBD7FHMWkoikDXFdkl_DVyXtBXQ2V7BPoXVXikBytUGJE6eJiA&arch=x86_64&version=4.10
Ipxe Script: https://assisted-service-multicluster-engine.apps.ai.dno.ccitredhat.com/api/assisted-install/v2/infra-envs/0fda3a78-136b-472b-b9dc-b9f0b0b31353/downloads/files?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.ORkFUomWyTEx22uGXP4JBhel2h9Vi7q6xI_mDqLRIdRXwklKhlrxLRYpPwgVpc37t7pYTiq5Oh1vX_JVtaCeSg&file_name=ipxe-script
Kernel: https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/boot-artifacts/kernel?arch=x86_64&version=4.10
Rootfs: https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/boot-artifacts/rootfs?arch=x86_64&version=4.10
Conditions:
Last Transition Time: 2022-06-24T16:25:20Z
Message: Image has been created
Reason: ImageCreated
Status: True
Type: ImageCreated
Created Time: 2022-06-24T16:31:11Z
Debug Info:
Events URL: https://assisted-service-multicluster-engine.apps.ai.dno.ccitredhat.com/api/assisted-install/v2/events?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.7yWlHBuphl7V3Af_F1IkCdlCVFDa2Kjll6k_7kFRKt1VzDlKnYt_uPgzHatx1yGNyj703oKPUP1H1dOCvUj7SA&infra_env_id=0fda3a78-136b-472b-b9dc-b9f0b0b31353
Iso Download URL: https://assisted-image-service-multicluster-engine.apps.ai.dno.ccitredhat.com/images/0fda3a78-136b-472b-b9dc-b9f0b0b31353?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiIwZmRhM2E3OC0xMzZiLTQ3MmItYjlkYy1iOWYwYjBiMzEzNTMifQ.JXdzeNXC0gtU4-n6DHiCRwtFbjYb0GRXHcs7vZ-8kW5wcU8Odbh8dkaTS1WWf_rCVQq_86Pm5-CjPanuvPDerA&arch=x86_64&type=minimal-iso&version=4.10
Events: <none>

Note that adding this BMH works fine on a cluster installed on Openstack with platform=none