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  1. OpenShift Bugs
  2. OCPBUGS-9066

Installer should retry when it fails to download the RHCOS image

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    • Moderate
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    • ShiftStack Sprint 235, ShiftStack Sprint 236, ShiftStack Sprint 237, ShiftStack Sprint 238, ShiftStack Sprint 239
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    • Rejected
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    • Release Note Not Required

      Description of problem:
      From time to time the installation fails with something like the one below:

      2022-01-03 16:33:27.936 | level=debug msg=Generating Terraform Variables...
      2022-01-03 16:33:27.940 | level=info msg=Obtaining RHCOS image file from 'https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.8/48.84.202109241901-0/x86_64/rhcos-48.84.202109241901-0-openstack.x86_64.qcow2.gz?sha256=e0a1d8a99c5869150a56b8de475ea7952ca2fa3aacad7ca48533d1176df503ab'
      2022-01-03 16:33:27.943 | level=fatal msg=failed to fetch Terraform Variables: failed to generate asset "Terraform Variables": failed to get openstack Terraform variables: Get "https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.8/48.84.202109241901-0/x86_64/rhcos-48.84.202109241901-0-openstack.x86_64.qcow2.gz": dial tcp: lookup rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com on 10.46.0.31:53: read udp 172.16.40.23:38673->10.46.0.31:53: i/o timeout
      2022-01-03 16:33:27.946 |

      Version:
      4.8.0-0.nightly-2021-12-23-010813 but we see it for other versions as well
      IPI

      I expect the installer to have some sort of retry mechanism.

              mdulko MichaƂ Dulko (Inactive)
              itbrown@redhat.com Itshak Brown
              Itshak Brown Itshak Brown
              Red Hat Employee
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                Created:
                Updated:
                Resolved: