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  1. OpenShift Bugs
  2. OCPBUGS-77144

factory.egressIPPod and factory.egressIPNamespace alerts are firing with Warning severity in RHOCP 4.18 . These alerts should have Informational severity instead of Warning.

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      Description of problem:

      The alerts:
      
      factory.egressIPPod
      factory.egressIPNamespace
      
      are currently configured with a Warning severity.These alerts are triggered under the following normal lifecycle conditions:
      - factory.egressIPPod is reported whenever a namespace with an assigned egressIP no longer has running pods.
      - factory.egressIPNamespace fires when a namespace is deleted while an egressIP is still assigned.
      
      In both cases, this behavior is expected and does not indicate a misconfiguration or actionable issue. However, because the alerts are marked with Warning severity, they trigger internal ticket creation and require manual operational review.
      The severity should be lowered to Info to prevent unnecessary operational overhead.
      

      Version-Release number of selected component (if applicable):

          RHOCP 4.18

      How reproducible:

          

      Steps to Reproduce:

      1. Assign an egressIP to a namespace.
      2. Deploy a pod in that namespace and verify it communicates externally using the assigned egressIP.
      3. Delete the pod.
      → factory.egressIPPod alert fires (severity: Warning).
      4. Delete the namespace while the egressIP is still assigned.
      → factory.egressIPNamespace alert fires (severity: Warning).     

      Actual results:

      Both alerts fire with Warning severity.
      Warning severity triggers internal ticket creation and manual operational handling.
      

      Expected results:

      Both alerts should fire with Informational (Info) severity.
          

              jfajersk@redhat.com Jan Fajerski
              rhn-support-sanipati Sanika Jitendra Patil
              None
              None
              Junqi Zhao Junqi Zhao
              None
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                Created:
                Updated: