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  1. OpenShift Bugs
  2. OCPBUGS-73783

HCP Backups on ARO with OADP-1.5 Fails with Err "phase: PartiallyFailed"

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Critical Critical
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    • 4.21.z
    • HyperShift / ARO
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      Description of problem:

      As title, installed OCP 4.21 on ARO and deploy oadp on aks follow doc(https://docs.google.com/document/d/1cz1eeiIkTQXqT_hwyB4muqT6z87e5xNqTNgHXzSgOy8/edit?tab=t.0#heading=h.957dstisjfz6), hcp backup failed with err msg: "phase: PartiallyFailed",
      
      the velero err log is: time="2026-01-05T08:32:53Z" level=error msg="Error backing up item" backup=openshift-adp/geliu3-management-hc-clusters-t9pbv6 error="error executing custom action (groupResource=pods, namespace=clusters-geliu3-management-hc, name=azure-disk-csi-driver-controller-58cf4f5565-ww7gm): rpc error: code = Unknown desc = configmaps \"config\" not found" error.file="/workspace/pkg/backup/item_backupper.go:398" error.function="github.com/vmware-tanzu/velero/pkg/backup.(*itemBackupper).executeActions" logSource="/workspace/pkg/backup/backup.go:863" name=azure-disk-csi-driver-controller-58cf4f5565-ww7gm            there are some discussion about more details:https://redhat-internal.slack.com/archives/G01QS0P2F6W/p1767514470233959 

       

      Version-Release number of selected component (if applicable):

          

      How reproducible:

          -always

      Steps to Reproduce:

          1.installed OCP 4.21 on ARO and deploy oadp-1.5 on aks     
          2.Created dpa with hypershift plugin and bsl
          3.Create oadp-backup and check backup status:                                status:
          completionTimestamp: "2026-01-04T07:47:07Z"
          errors: 90
          expiration: "2026-01-04T09:46:48Z"
          formatVersion: 1.1.0
          hookStatus: {}
          phase: PartiallyFailed
          progress:
            itemsBackedUp: 338
            totalItems: 338
          startTimestamp: "2026-01-04T07:46:48Z"
          version: 1     

      Actual results:

       hcp backup fails with Err "phase: PartiallyFailed"

      Expected results:

       hcp backup succeed.

      Additional info:

          

              jparrill@redhat.com Juan Manuel Parrilla Madrid
              rhn-support-geliu Ge Liu
              None
              None
              He Liu He Liu
              None
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                Created:
                Updated: