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  1. OpenShift Bugs
  2. OCPBUGS-69973

phc2sys not running "config name is not found in log output -R 16-z is a malformed value"

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      Description of problem:

      PTP Operator version: 4.21.0-202512180841
      HA config
      ptp process is not running.
      Log shows msg="config name is not found in log output -R  16-z is a malformed value"
      metrics show process is down:
      :47:05  # TYPE openshift_ptp_process_status gauge
      05:47:05  openshift_ptp_process_status{config="phc2sys.4.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="phc2sys"} 0
      05:47:05  openshift_ptp_process_status{config="ptp4l.0.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="pmc"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.0.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="ptp4l"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.1.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="pmc"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.1.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="ptp4l"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.2.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="pmc"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.2.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="ptp4l"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.3.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="pmc"} 1
      05:47:05  openshift_ptp_process_status{config="ptp4l.3.config",node="helix76.telcoqe.eng.rdu2.dc.redhat.com",process="ptp4l"} 1

      Version-Release number of selected component (if applicable):

      4.21.0-202512180841    

      How reproducible:

          100%

      Steps to Reproduce:

          1. Deploy SNO with HA BC ptpconfig  (2 BC profiles and 1 HA profile with "phc2sysOpts": "-a -r -m -n 24 -N 8 -R 16" configured in HA profile)
          2. Observe metrics: process="phc2sys"} 0
          3. Observe linuxptp-daemon log: msg="config name is not found in log output -R 16-z is a malformed value"     

      Actual results:

          phc2sys is not running

      Expected results:

          phc2sys is running

      Additional info:

          

              micosta@redhat.com Michele Tomaso Costa
              bblock@redhat.com Bonnie Block
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              Bonnie Block Bonnie Block
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                Created:
                Updated:
                Resolved: