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Bug
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Resolution: Unresolved
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Undefined
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None
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4.20.z, 4.21.0
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None
Description of problem:
The Support Log Gather operator is supported on a Proxy-based cluster i.e. it can inject HTTP_PROXY, et al. env vars on the Pod that uploads the must-gather tar to Red Hat customer support portal servers. An user of OpenShift with HTTPS_PROXY cluster ALWAYS requires a well-known CA to be injected in order to allow transfers over the network.
Version-Release number of selected component (if applicable):
support-log-gather-operator.v4.20.0-202511182227, OpenShift v4.20.3
How reproducible:
Always
Steps to Reproduce:
Create a cluster with HTTPS_PROXY, Install support-log-gather-operator through OLM, Create a MustGather object with uploadTarget, Upload to access.redhat.com will fail with CA verification error.
Actual results:
SSL certificate problem: failed to verify the legitimacy of the server and therefore could not establish a secure connection to it
Expected results:
Pod launched by the operator for uploading tar to Red Hat servers, should inject TRUSTED_CA or similar.
Additional info: