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Type: Bug
Resolution: Unresolved
Priority: Undefined
Fix Version/s: None
Affects Version/s: 4.21
Component/s: Management Console
Labels:
None

Activity Type:
None
Blocked:
False
Blocked Reason:

Hide

None

Show
None
Story Points:
None
Severity:
Moderate
Regression:
None

Target Backport Versions:
None
Target Version:
None
Release Blocker:
None
Sprint:
None

SFDC Cases Counter:
SFDC Cases Open:
SFDC Cases Links:

PX Impact Score:

Release Note Status:
None
Release Note Type:
None
Release Note Text:
None

Escape Reason:
None
Escape Impact:
None
Corrective Measures:
None
SDLC stage when should've been found:
None

Description of problem:

Clicking 'View details' of alert message in 'Status' card from 'Home'->'Overview' page will open empty page.

Version-Release number of selected component (if applicable):

4.21.0-0.nightly-2025-10-14-041820

How reproducible:

Always

Steps to Reproduce:

    1. On 'Home'->'Overview' page, click 'View details' of alert message in 'Status' card。 Eg, there is often 'CannotRetrieveUpdates' alert message, click 'View details' beside the message.
    2.
    3.

Actual results:

1. The link will load empty page. There is error in developer console:
react-dom.production.min.js:216 TypeError: Cannot read properties of undefined (reading 'loaded')
5815-chunk-2141e78….min.js:1 Caught error in a child component: TypeError: Cannot read properties of undefined (reading 'loaded')

Expected results:

1. Should show alert detail info page.

Additional info:

Assignee:: Jakub Hadvig

Reporter:: Yanping Zhang

Need Info From:: None

Contributors:: None

QA Contact:: YaDan Pei

Doc Contact:: None

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 2025/10/16 12:43 PM

Updated:: 2025/10/16 12:44 PM