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Bug
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Resolution: Unresolved
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Critical
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None
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4.16
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None
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Quality / Stability / Reliability
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False
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Description of problem:
When executing a ClusterGroupUpgrade (CGU) policy in ACM, three operators (numa, loki, logging) are not included in the ManagedPoliciesContent list. As a result, these operators are skipped from the upgrade process, while the remaining operators are successfully upgraded. The CGU reports Succeeded status even though some operator install plans remain pending and unapproved.
This leads to version drift and blocks compliance for OCP upgrades, requiring manual intervention to approve install plans.
Version-Release number of selected component (if applicable):
- ACM: 2.11.7
- Hub Cluster OCP: 4.16.40
- Managed Cluster OCP: 4.14.37
- Deployment: Bare metal
- Managed Clusters: 5
How reproducible:
Intermittent, observed during multiple upgrade attempts.
Steps to Reproduce:
- Create a ClusterGroupUpgrade (CGU) with policies defined under managedPolicies.
- Trigger the CGU execution.
- Verify the upgrade process — CGU completes with status Succeeded.
- Inspect the ManagedPoliciesContent list and compare with defined managedPolicies.
- Observe that operators numa, loki, and logging are missing from ManagedPoliciesContent.
- Verify install plans for these operators remain in Manual approval and are not auto-approved.
Actual results:
- CGU completes successfully without errors.
- numa, loki, and logging operators are skipped.
- Their install plans remain pending and not auto-approved.
Expected results:
- All operators listed in CGU managedPolicies should be included in ManagedPoliciesContent.
- All operator install plans should be automatically approved and upgraded before CGU completion.
Additional info:
- Observed issues:
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- Delays in install plan creation — CGU may start before install plans exist.
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- Missing policies — Operators skipped regardless of install plan timing.
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- ODF install plan was not created in one run.
- This blocks customer’s OCP 4.14 → 4.16 upgrade.
- Impact severity raised to High by customer.