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Bug
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Resolution: Unresolved
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Normal
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None
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4.20
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Quality / Stability / Reliability
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False
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3
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Important
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None
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None
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None
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Rejected
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Metal Platform 276, Metal Platform 277, Metal Platform 278, Metal Platform 279
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4
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Proposed
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Known Issue
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None
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None
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None
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None
Description of problem:
Running a day2 update on my HPE failed, giving the following error:
errorCount: 7
errorMessage: 'Node 31207d24-0b72-41ed-b04b-ad263c578994 failed step {''args'':
{''settings'': [{''component'': ''bios'', ''url'': ''http://hv14.telco5gran.eng.rdu2.redhat.com:8888/firmware/hpe/BIOS-U62_2.50_04_22_2025.fwpkg''},
{''component'': ''bmc'', ''url'': ''http://hv14.telco5gran.eng.rdu2.redhat.com:8888/firmware/hpe/ilo6_168.fwpkg''}]},
''interface'': ''firmware'', ''step'': ''update'', ''abortable'': False, ''priority'':
0}: HTTP GET https://10.6.36.56/redfish/v1/Chassis/1/NetworkAdapters returned
code 400. iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information.
Extended information: [{''MessageArgs'': [''5 (81,00,75)''], ''MessageId'': ''iLO.2.30.ResourceNotReadyRetry''}]'
errorType: servicing error
From ironic logs:
2025-08-20 19:31:20.386 1 DEBUG sushy.exceptions [None req-5199d9d8-fc2c-49a0-adc2-3382076bed75 - - - - - -] HTTP response for GET https://10.6.36.56/redfish/v1/Chassis/1/NetworkAdapters: status code: 400, error: iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information., extended: [{'MessageArgs': ['5 (81,00,75)'], 'MessageId': 'iLO.2.30.ResourceNotReadyRetry'}] __init__ /usr/lib/python3.12/site-packages/sushy/exceptions.py:122
2025-08-20 19:31:20.388 1 ERROR ironic.drivers.utils [None req-5199d9d8-fc2c-49a0-adc2-3382076bed75 - - - - - -] Failed to invoke collect_system_logs agent command for node 31207d24-0b72-41ed-b04b-ad263c578994. Error: Agent driver requires agent_url in driver_internal_info: ironic.common.exception.AgentConnectionFailed: Agent driver requires agent_url in driver_internal_info
2025-08-20 19:31:20.394 1 ERROR ironic.conductor.utils [None req-5199d9d8-fc2c-49a0-adc2-3382076bed75 - - - - - -] Node 31207d24-0b72-41ed-b04b-ad263c578994 failed step {'args': {'settings': [{'component': 'bios', 'url': 'http://hv14.telco5gran.eng.rdu2.redhat.com:8888/firmware/hpe/BIOS-U62_2.50_04_22_2025.fwpkg'}, {'component': 'bmc', 'url': 'http://hv14.telco5gran.eng.rdu2.redhat.com:8888/firmware/hpe/ilo6_168.fwpkg'}]}, 'interface': 'firmware', 'step': 'update', 'abortable': False, 'priority': 0}: HTTP GET https://10.6.36.56/redfish/v1/Chassis/1/NetworkAdapters returned code 400. iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information. Extended information: [{'MessageArgs': ['5 (81,00,75)'], 'MessageId': 'iLO.2.30.ResourceNotReadyRetry'}]: sushy.exceptions.BadRequestError: HTTP GET https://10.6.36.56/redfish/v1/Chassis/1/NetworkAdapters returned code 400. iLO.0.10.ExtendedInfo: See @Message.ExtendedInfo for more information. Extended information: [{'MessageArgs': ['5 (81,00,75)'], 'MessageId': 'iLO.2.30.ResourceNotReadyRetry'}]
Version-Release number of selected component (if applicable):
OCP: 4.20.0-0.nightly-2025-08-12-153542
ACM: 2.14.0
MCE: 2.9.0
How reproducible:
Steps to Reproduce:
1.
2.
3.
Actual results:
Expected results:
Additional info:
- depends on
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OCPBUGS-60876 Day2 firmware update on Dell failed due to idrac reboot error
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- ASSIGNED
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- is related to
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OCPBUGS-61871 BMH servicing fails when iDRAC reboots during BMC firmware update
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- POST
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- links to
(4 links to)