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  1. OpenShift Bugs
  2. OCPBUGS-59807

Inspection error on Dell XR8620t

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    • Quality / Stability / Reliability
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    • Metal Platform 275, Metal Platform 276
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      *Cause*: the user action or circumstances that trigger the bug
      *Consequence*: what the user experience is when the bug occurs
      *Workaround*: if available
      *Result*: mandatory if the workaround does not solve the problem completely
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      *Cause*: the user action or circumstances that trigger the bug *Consequence*: what the user experience is when the bug occurs *Workaround*: if available *Result*: mandatory if the workaround does not solve the problem completely
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      Description of problem:

          After deprovisioning cluster and deleting BMH for my xr8620t, I recreated the BMH and hit an inspection failure.
      
        errorMessage: 'Failed to inspect hardware. Reason: unable to start inspection: HTTP
          POST https://10.x.x.x/redfish/v1/Systems/System.Embedded.1/VirtualMedia/1/Actions/VirtualMedia.InsertMedia
          returned code 500. Base.1.12.GeneralError: A general error has occurred. See ExtendedInfo
          for more information Extended information: [{''Message'': ''Virtual Media is detached
          or Virtual Media devices are already in use.'', ''MessageArgs'': [], ''MessageArgs@odata.count'':
          0, ''MessageId'': ''IDRAC.2.9.VRM0021'', ''RelatedProperties'': [], ''RelatedProperties@odata.count'':
          0, ''Resolution'': ''Change the Virtual Media Attach Mode to Attach or Auto-Attach.Stop
          existing Virtual Media sessions and retry the operation.'', ''Severity'': ''Informational''}]'
        errorType: inspection error
      
      I've confirmed that there is no virtual media attached. Setting online=true has no effect, and manually powering on the node from idrac ends up with the node quickly being powered off again.

      Version-Release number of selected component (if applicable):

      OCP: 4.20.0-0.nightly-2025-07-20-021531
      ACM: 2.14.0-131
      MCE: 2.9.0-102

      How reproducible:

          

      Steps to Reproduce:

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      Actual results:

          

      Expected results:

          

      Additional info:

          

              hroy@redhat.com Himanshu Roy
              dpenney1@redhat.com Don Penney
              None
              None
              Jad Haj Yahya Jad Haj Yahya
              Lluis Cavalle Lluis Cavalle
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                Created:
                Updated: