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  1. OpenShift Bugs
  2. OCPBUGS-58893

[HCP] downloading artifacts required to boot agents is failing

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major Major
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    • 4.19.z, 4.19
    • HyperShift / Agent
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    • Quality / Stability / Reliability
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    • Important
    • Yes
    • s390x
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      Description of problem:

          I tried to download the hcp agent pxe boot artifacts for KVM and it failed with internal server error. The url generated was
      https://assisted-image-service-multicluster-engine.apps.hcp.solntest.com/images/ac0a7a6a-c423-45b4-96be-cded812c4602/pxe-initrd?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiJhYzBhN2E2YS1jNDIzLTQ1YjQtOTZiZS1jZGVkODEyYzQ2MDIifQ.yxg874WvHO2vVvywugeOZa2Sp_ui6mjyYJBbHaa3MwfNY9_9Rkc2prM0jpjWMcLYXMW96FAFK_2ZdWWbduYppQ&arch=s390x&version=4.19.0"

      Version-Release number of selected component (if applicable):

            MCE 2.9.0
          HCP version 4.19.0-multi
          Management cluster OCP 4.19.2

      How reproducible:

          Always

      Steps to Reproduce:

          1. Install OCP cluster
          2. Install MCE operator on OCP cluster
          3. Download pxe artifacts obtaining url (oc get InfraEnv  hosted-cluster -n hosted-cluster-agents -ojsonpath="{.status.bootArtifacts.initrd}")
          

      Actual results:

          artifacts should be downloaded

      Expected results:

          Getting internal server error

      Additional info:

          "msg": "Request failed",
          "response": "HTTP Error 500: Internal Server Error",
          "status_code": 500,
          "url": "https://assisted-image-service-multicluster-engine.apps.hcp.solntest.com/images/ac0a7a6a-c423-45b4-96be-cded812c4602/pxe-initrd?api_key=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbmZyYV9lbnZfaWQiOiJhYzBhN2E2YS1jNDIzLTQ1YjQtOTZiZS1jZGVkODEyYzQ2MDIifQ.yxg874WvHO2vVvywugeOZa2Sp_ui6mjyYJBbHaa3MwfNY9_9Rkc2prM0jpjWMcLYXMW96FAFK_2ZdWWbduYppQ&arch=s390x&version=4.19.0"

              rh-ee-dveerabh Damisetti Veerabhadra
              vgodihal Vasant Godihalkar
              None
              None
              Vladislav Kolodny Vladislav Kolodny
              None
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                Created:
                Updated:
                Resolved: