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  1. OpenShift Bugs
  2. OCPBUGS-56459

Cluster with mixed environment, is not upgrading due to failed to find VM by UUID error in baremetal node

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      Based on cluster's information, this is infrastructure yaml
      apiVersion: v1
      items:
      - apiVersion: config.openshift.io/v1
        kind: Infrastructure
        metadata:
          creationTimestamp: "2022-01-26T18:31:53Z"
          generation: 1
          name: cluster
          resourceVersion: "607"
          uid: ad3f9187-e7ce-41f6-84ce-86e07c292741
        spec:
          cloudConfig:
            key: config
            name: cloud-provider-config
          platformSpec:
            type: VSphere
        status:
          apiServerInternalURI: https://api-int.dev-ocp-corp.ca.bestbuy.com:6443
          apiServerURL: https://api.dev-ocp-corp.ca.bestbuy.com:6443
          controlPlaneTopology: HighlyAvailable
          cpuPartitioning: None
          etcdDiscoveryDomain: ""
          infrastructureName: dev-ocp-corp-kvxq8
          infrastructureTopology: HighlyAvailable
          platform: VSphere
          platformStatus:
            type: VSphere
      kind: List

      Customer has upgraded a test cluster and process has concluded as expected, also has mixed environments.
      Show
      Based on cluster's information, this is infrastructure yaml apiVersion: v1 items: - apiVersion: config.openshift.io/v1   kind: Infrastructure   metadata:     creationTimestamp: "2022-01-26T18:31:53Z"     generation: 1     name: cluster     resourceVersion: "607"     uid: ad3f9187-e7ce-41f6-84ce-86e07c292741   spec:     cloudConfig:       key: config       name: cloud-provider-config     platformSpec:       type: VSphere   status:     apiServerInternalURI: https://api-int.dev-ocp-corp.ca.bestbuy.com:6443     apiServerURL: https://api.dev-ocp-corp.ca.bestbuy.com:6443     controlPlaneTopology: HighlyAvailable     cpuPartitioning: None     etcdDiscoveryDomain: ""     infrastructureName: dev-ocp-corp-kvxq8     infrastructureTopology: HighlyAvailable     platform: VSphere     platformStatus:       type: VSphere kind: List Customer has upgraded a test cluster and process has concluded as expected, also has mixed environments.
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      Description of problem:

      The cluster, deployed on vSphere using the User-Provided Infrastructure (UPI) method with platform: vsphere, recently had bare-metal nodes added to the environment. The cluster upgrade to version 4.16.38 is currently blocked because the storage Cluster Operator (CO) is in a degraded state. The specific error reported is:
VSphereCSIDriverOperatorCRDegraded: VMwareVSphereOperatorCheckDegraded: unable to find VM dtl21ocpcacorpwo06.ca.bestbuy.com by UUID

      Version-Release number of selected component (if applicable):

          4.16.38

      How reproducible:

          always

      Steps to Reproduce:

          1. Install a UPI cluster in vsphere
    2. Add baremetal nodes
    3. Upgrade the cluster

      Actual results:

          Cluster is not upgraded due to storage cluster operator is degraded due to VSphereCSIDriverOperatorCRDegraded: VMwareVSphereOperatorCheckDegraded: unable to find VM dtl21ocpcacorpwo06.ca.bestbuy.com by UUID  error.

      Expected results:

          Any possible workaround

      Additional info:

      Customer: Bestbuy Canada
MG: https://drive.google.com/drive/folders/1dWrMG7QC28kJFZcHGbLDvfYbgPkQqjiE?usp=sharing
Support Exception: https://issues.redhat.com/browse/SUPPORTEX-26210

       

              rhn-support-rvanderp Richard Vanderpool
              rhn-support-mtorres Martha Torres
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              Milind Yadav Milind Yadav
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                Created:
                Updated:
                Resolved: