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  1. OpenShift Bugs
  2. OCPBUGS-55469

Hypershift OADP plugin backup gets stuck waiting on DataUpload

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    • 4.19
    • HyperShift
    • Quality / Stability / Reliability
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      * Previously, the OADP plugin looked for the `DataUpload` object in the wrong namespace. As a consequence, the backup process was stalled indefinitely. In this release, the plugin uses the source namespace of the backup object, so this problem no longer occurs. (link:https://issues.redhat.com/browse/OCPBUGS-55469[OCPBUGS-55469])
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      * Previously, the OADP plugin looked for the `DataUpload` object in the wrong namespace. As a consequence, the backup process was stalled indefinitely. In this release, the plugin uses the source namespace of the backup object, so this problem no longer occurs. (link: https://issues.redhat.com/browse/OCPBUGS-55469 [ OCPBUGS-55469 ])
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      Description of problem:

          I am performing an AWS hosted cluster backup. The DataProtectionApplication and Backup resources are created in open-cluster-management-backup namespace because that is where ACM installs and runs the OADP and velero operators. The backup status gets stuck.
      
      status:
        expiration: "2025-05-29T13:36:48Z"
        formatVersion: 1.1.0
        phase: InProgress
        progress:
          itemsBackedUp: 22
          totalItems: 370
        startTimestamp: "2025-04-29T13:36:48Z"
        version: 1
      
      
      This log repeats in the velero pod even though the dataupload is completed.
      
      time="2025-04-29T13:48:05Z" level=info msg="waiting for dataUpload to be completed..." backup=open-cluster-management-backup/hcp-aws-backup cmd=/plugins/hypershift-oadp-plugin 
      
      The DataUpload is completed.
      
      oc get datauploads -A
      NAMESPACE                        NAME                   STATUS      STARTED   BYTES DONE   TOTAL BYTES   STORAGE LOCATION   AGE   NODE
      open-cluster-management-backup   hcp-aws-backup-8wggx   Completed   26m       434491488    434491488     default            27m   ip-10-0-123-73.us-west-1.compute.internal  

      Version-Release number of selected component (if applicable):

          

      How reproducible:

          Everytime

      Steps to Reproduce:

          1.Install OADP in open-cluster-management-backup namespace
          2.Create DPA and Backup resource in open-cluster-management-backup namespace     
      3.
          

      Actual results:

          The backup should be completed.

      Expected results:

          The backup gets stuck. DU is completed. Velero logs indicate that DU is incomplete.

      Additional info:

          

              jparrill@redhat.com Juan Manuel Parrilla Madrid
              rokejungrh Roke Jung
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              Liangquan Li Liangquan Li
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                Created:
                Updated:
                Resolved: