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  1. OpenShift Bugs
  2. OCPBUGS-43091

OCP 4.16.4 bricks Dell 16th gen R660's. Physical disconnect needed to recover.

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Major Major
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    • 4.16.z
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    • Metal Platform 261
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      Description of problem:

      Customer has a set of 7 Dell R660's with BIOS 2.2.7 and iDRAC 7.10.70.00

      Version-Release number of selected component (if applicable):

          iDRAC 7.10.70.00

      How reproducible:

          50%

      Steps to Reproduce:

      Was trying to deploy 4.16.4 onto 7 x R660's.
      Following some failures to deploy, 4/7 of the servers suddenly could no longer be powered up by the iDRAC or the power button.
      The only way to recover and be able to power the server back up is to unplug both power supplies and reconnect.
      
      

      Actual results:

          

      Expected results:

          

      Additional info:

      Support case opened with Dell: 198933505 

       

      Service tags:

      430t44 Was bricked, PSU unpluged and working know

      630t44 Was bricked, PSU unpluged and working know
      530t44 Currently bricked
      B20t44 Was bricked, PSU unpluged and working know

      D204T44 à Did not face the issue.
      9204T44 à Did not face the issue.
      C204T44 à Did not face the issue.

              rhn-engineering-dtantsur Dmitry Tantsur
              vcojot@redhat.com Vincent Cojot
              Jad Haj Yahya Jad Haj Yahya
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                Created:
                Updated:
                Resolved: