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Bug
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Resolution: Done
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Major
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None
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4.14
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Critical
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None
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False
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09/26 One Sev 3 case. Work around to restart the pod that lost the interface. Be sure to look at Krzysztof's suggestions; particularly about the phys interface having issues.
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Description of problem:
Customer application pod have multiple interfaces and frequently one of the interfaces gets removed automatically. From our analysis on the sosreport we couldn't find how the interface gets removed , we had findings on zoombie process on the node and had informed the customer and customer have taken actions and now there are no zoombie process but customer still faces issue in loosing interface.We would request for your assistance in finding the root cause. the pod gets the interface again once it is restarted, hence this is the workaround they are following
Version-Release number of selected component (if applicable):
OCP 4.14
How reproducible:
Customer is facing the issue frequently and it gets solved after they restart the pod
Steps to Reproduce:
1.Run the pod for some days the issue appears automatically
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Actual results:
Interface gets removed and once the pod gets restarted the interface is restored
Expected results:
Interface should not be removed abruptly, need to find the root cause how the interface gets removed
Additional info - i have requested for fresh sosreport and namespace in the ticket
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- In Progress
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- In Progress
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