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  1. OpenShift Bugs
  2. OCPBUGS-39239

IPI vSphere disconnected installation fails to use template in 4.16

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    • OpenShift SPLAT - Sprint 258, OpenShift SPLAT - Sprint 259
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      * Previously, when templates are defined for each failure domain, the installation program required an external connection to download the OVA in vSphere. With this release, the issue is resolved. (link:https://issues.redhat.com/browse/OCPBUGS-39239[*OCPBUGS-39239*])
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      * Previously, when templates are defined for each failure domain, the installation program required an external connection to download the OVA in vSphere. With this release, the issue is resolved. (link: https://issues.redhat.com/browse/OCPBUGS-39239 [* OCPBUGS-39239 *])
    • Bug Fix
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      This is a clone of issue OCPBUGS-38918. The following is the description of the original issue:
      —
      Description of problem:

         When installing OpenShift 4.16 on vSphere using IPI method with a template it fails with below error:
2024-08-07T09:55:51.4052628Z             "level=debug msg=  Fetching Image...",
2024-08-07T09:55:51.4054373Z             "level=debug msg=  Reusing previously-fetched Image",
2024-08-07T09:55:51.4056002Z             "level=debug msg=  Fetching Common Manifests...",
2024-08-07T09:55:51.4057737Z             "level=debug msg=  Reusing previously-fetched Common Manifests",
2024-08-07T09:55:51.4059368Z             "level=debug msg=Generating Cluster...",
2024-08-07T09:55:51.4060988Z             "level=info msg=Creating infrastructure resources...",
2024-08-07T09:55:51.4063254Z             "level=debug msg=Obtaining RHCOS image file from 'https://rhcos.mirror.openshift.com/art/storage/prod/streams/4.16-9.4/builds/416.94.202406251923-0/x86_64/rhcos-416.94.202406251923-0-vmware.x86_64.ova?sha256=893a41653b66170c7d7e9b343ad6e188ccd5f33b377f0bd0f9693288ec6b1b73'",
2024-08-07T09:55:51.4065349Z             "level=debug msg=image download content length: 12169",
2024-08-07T09:55:51.4066994Z             "level=debug msg=image download content length: 12169",
2024-08-07T09:55:51.4068612Z             "level=debug msg=image download content length: 12169",
2024-08-07T09:55:51.4070676Z             "level=error msg=failed to fetch Cluster: failed to generate asset \"Cluster\": failed to create cluster: failed during pre-provisioning: failed to use cached vsphere image: bad status: 403"

      Version-Release number of selected component (if applicable):

          4.16

      How reproducible:

          All the time in user environment

      Steps to Reproduce:

          1.Try to install disconnected IPI install on vSphere using a template.
    2.
    3.

      Actual results:

          No cluster installation

      Expected results:

          Cluster installed with indicated template

      Additional info:

          - 4.14 works as expected in customer environment
    - 4.15 works as expected in customer environment

            rhn-support-rvanderp Richard Vanderpool
            openshift-crt-jira-prow OpenShift Prow Bot
            Wenxin Wei Wenxin Wei
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              Resolved: