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  1. OpenShift Bugs
  2. OCPBUGS-35904

[4.16] - Data is not being loaded in Prometheus dashboard

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    • 4.16.z
    • 4.16
    • Monitoring
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    • Addresses the issue with the Prometheus dashboard panels showing up empty.
    • Known Issue
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      This is a clone of issue OCPBUGS-32696. The following is the description of the original issue:
      —
      Description of problem:

      In Openshift web console, Dashboards tab, data is not getting loaded for "Prometheus/Overview" Dashboard

      Version-Release number of selected component (if applicable):

      4.16.0-ec.5

      How reproducible:

      OCP 4.16.0-ec.5 cluster deployed on Power using UPI installer  

      Steps to Reproduce:

      1. Deploy 4.16.0-ec.5 cluster using UPI installer
2. Login to web console  
3. Select "Dashboards" panel under "Observe" tab
4. Select "Prometheus/Overview" from the "Dashboard" drop down

      Actual results:

      Data/graphs are not getting loaded. "No datapoints found." message is being displayed in all panels

      Expected results:

      Data/Graphs should be displayed

      Additional info:

      Screenshots and must-gather.log are available at 
https://drive.google.com/drive/folders/1XnotzYBC_UDN97j_LNVygwrc77Tmmbtx?usp=drive_link     


Status of Prometheus pods:

[root@ha-416-sajam-bastion-0 ~]# oc get pods -n openshift-monitoring | grep prometheus
prometheus-adapter-dc7f96748-mczvq                       1/1     Running   0          3h18m
prometheus-adapter-dc7f96748-vl4n8                       1/1     Running   0          3h18m
prometheus-k8s-0                                         6/6     Running   0          7d2h
prometheus-k8s-1                                         6/6     Running   0          7d2h
prometheus-operator-677d4c87bd-8prnx                     2/2     Running   0          7d2h
prometheus-operator-admission-webhook-54549595bb-gp9bw   1/1     Running   0          7d3h
prometheus-operator-admission-webhook-54549595bb-lsb2p   1/1     Running   0          7d3h
[root@ha-416-sajam-bastion-0 ~]#

Logs of Prometheus pods are available at https://drive.google.com/drive/folders/13DhLsQYneYpouuSsxYJ4VFhVrdJfQx8P?usp=drive_link

              prasriva@redhat.com Pranshu Srivastava
              openshift-crt-jira-prow OpenShift Prow Bot
              Junqi Zhao Junqi Zhao
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                Created:
                Updated:
                Resolved: