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  1. OpenShift Bugs
  2. OCPBUGS-22399

Explore making that remote write failure less intrusive

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Details

    • Bug
    • Resolution: Unresolved
    • Critical
    • 4.16.0
    • 4.14.0, 4.15.0, 4.16.0
    • HyperShift
    • No
    • Hypershift Sprint 246, Hypershift Sprint 247
    • 2
    • Rejected
    • False
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    Description

      Users are encountering an issue when attempting to "Create hostedcluster on BM+disconnected+ipv6 through MCE." This issue is related to the default settings of `--enable-uwm-telemetry-remote-write` being true. Which might mean that that in the default case with disconnected and whatever is configured in the configmap for UWM e.g (
        minBackoff: 1s
      url: https://infogw.api.openshift.com/metrics/v1/receive
      Is not reachable with disconneced.
      
      So we should look into reporting the issue and remdiating vs. Fataling on it for disconnected scenarios. 

      Version-Release number of selected component (if applicable):

       

      How reproducible:

       

      Steps to Reproduce:

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      Actual results:

       

      Expected results:

       

      Additional info:

      In MCE 2.4, we currently document to disable `--enable-uwm-telemetry-remote-write` if the hosted control plane feature is used in a disconnected environment.
      
      https://github.com/stolostron/rhacm-docs/blob/lahinson-acm-7739-disconnected-bare-[…]s/hosted_control_planes/monitor_user_workload_disconnected.adoc
      
      Once this Jira is fixed, the documentation needs to be removed, users do not need to disable `--enable-uwm-telemetry-remote-write`. The HO is expected to fail gracefully on `--enable-uwm-telemetry-remote-write` and continue to be operational.

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              jparrill@redhat.com Juan Manuel Parrilla Madrid
              azaalouk Adel Zaalouk
              Liangquan Li Liangquan Li
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              Dates

                Created:
                Updated: